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Jornais Acesso aberto

Andrew Robson, James Landale, Giles Tremlett, Robert Cole, N. W. P. Cole, James Moore, Peter Shaw-Smith, William Gibbons, Director, Neil Inkley, Roland Waston and Steve Bird, Mark Souster, Ian Blackshaw, Richard Hobson, Michael Evans Defence Editor, Philip Howard, Ian Cobain, Hilary Finch, Jeremy Kingston, Jane Liddington and Fraser Younson, Elizabeth Judge, John Pepin, Richard Irving, Lynne Truss, Adrian Hastings, Tony Patrick, Joe Joseph, Giles Coren, Andrew Norfolk, Martin Fletcher, Michael Manson, David McVay, Anna Bruning, Angus Nicol Piping correspondent, Stewart Tendler Crime Correspondent, Dominic Walsh, Michael Knipe, Dr Jane Collins, James Doran and Roland Watson, Dalya Alberge Arts Correspondent, Alan Woods, Chief Executive, Libby Purves, David Nathan, Malcolm Chiswick, Martin Barrow, Robin Young, Sam Rush, Felicity Banks, Jenny MacArthur, Eve-Ann Prentice, Anatole Kaletsky, Daniel Lee, Adam Sherwin and Roland Watson, Jeffrey Bryant, Greg Hurst, Peter Barnard, Tim Teeman, Mark Court, Patience Wheatcroft Business Editor, Caroline Merrell Banking Correspondent, Angela Jameson, Christopher Jones, Clive R. Hoyland (Managing Director), Nigel Williamson, Paul Armstrong, Edward Fennell, Simon Heilbron, Tina Hillas, Colette Harris, Fraser Younson, David Watts and Russell Jenkins, Matt Dickinson Football Correspondent, Mark Henderson Science Correspondent, Christopher Martin-Jenkins, John Hopkins, Philip Webster and Peter Riddell, L. M. Boatfield, Steuart & Francis, Rob Wright, Susan Rolph, Janet Cave, Marcus Binney, Raymond Keene, David Robinson, Peter Goldsmith, Christine Buckley Industrial Editor, David Chappell, Christopher Tanous, Roger Maynard and Paul Whittaker and Paul McCann, Melissa Kite, Chris Ayres Media Business Correspondent, Peter Riddell and Philip Webster, Richard Owen, Damian Whitworth, David Pannick QC, Nick Hasell, Veronica Cowan, David Hands Rugby Correspondent, Julian Muscat, Richard Duce, Nick Szczepanik, David Watts and Alan Hamilton, John Goodbody, James Doran, Giles Whittell, Mel Webb, Ross A. Connell, Craig Lord, Ed German, Matthew Parris, Chris McGrath, George Caulkin, Robert B. Baird, Caitlin Moran, Michael Austin, Walter Gammie, Peter Riddell, Ben MacIntyre, Giulio Sica, Roy Hattersley, Richard Beeston, David Sinclair, Roland Watson and Adam Sherwin, Chris Ayres, Carl Mortished International Business Editor, Laura Peek, Benedict Nightingale, Richard Morrison, David Powell, C. C. H. Beresford, Sam Kiley Middle East Correspondent, Sally Patten Retail Correspondent, Patience Wheatcroft, Christopher Irvine, Joanna Coles, Edward Bragiel, Arthur Leathley Transport Correspondent,

... Special Report on a Revitalised Egypt—the Commercial Library links Culture ... future Information Technology Egypt aims to turn the Nile Valley into ...

2000 - Gale Group | TDA

Artigo Acesso aberto

Anil Kumar Raghavan Pillai, Ashok K. Pundir, L. Ganapathy,

... Many companies around the world have already implemented Information Technology Infrastructure Library (ITIL) as a way to manage and control their Information Technology (IT) Departments more effectively. These companies are now ...

Tópico(s):

2014 - Scientific Research Publishing | Journal of Software Engineering and Applications

Jornais Acesso aberto

Taki, Pauline Verard, Tara Palmer-Tomkinson's, John Dugdale, Michael Prescott, Victoria McKee, Jon Carr, Barbara Hall, Mike Matthew, Judith O'Reilly Education Correspondent, Nigel Botherway, Gareth Creer, Chris Smith MP, Rachel Hendry, A B Apana, Lucas Hollweg, Casey O'Brien Blondes, Charles Masters, Sean O'Brien, Joshua Sugarman, Peter Gawthrop, Neill Monaghan, Walter F Stowy, Pam Barrett, Dan Pearson, Browser battle, Amanda Ursell, Emma Moore, Jonathan Miller, John Peter, Alan Hunt, Robin Eggar, Lesley White, John Jay, A S, Susan d'Arcy, Rev Brian Anderson, Alan Judd, Frank Whitford, Ferdinand Mount, Addison de Witt, Sophie Hanscombe, Graham Storey, Adam Cooper, Thierry Oberlé, David Smith, M B Hackett, Lucy Hughes-Hallett, Edin Hamzic, John Douglas, Robin Morgan, Omar Belhouchet, Andrew Tait, Frederic Raphael, Neil Wormald, Andrew Sullivan, Clive Davis, Mary Wilson, Dr Roger Henderson, Edward Platt, Gwyn Davies, Tony Allen-Mills, Andrew Webb, Martin James, Irwin Stelzer, Robert Hewison, Peter Wilson, Roger Anderson, Mark Ottaway, Marian Phillips, Rabbi Julia Neuberger, David Dougill, H C, David Hewson, Chris Hastings, Harvey Porlock, Margaret Coles, Jonathon Carr-Brown, Margarette Driscoll, Hugh Mcllvanney, Hugh Canning, Jeremy Clarkson, Stewart Lee, Louise Taylor, S L, David Reed, Michael Jones, George Perry, Jon Barratt, Graham Otway, K. Anita Chaudhuri, Nick Gardner, Shelley von Strunckel, Paul Nuki Consumer Affairs Correspondent, Rob Steen, Mike Laws, Paul Ham, Stuart Wavell, Winner, Paul Donovan, Ed, Smita Talati, Paul Driver, Boris Schapiro, Garth Pearce, Ann McFerran, Ian Hawkey, Ian Chadband, Ivor Gaber, David Leppard, Lisa Freedman, Tim Rayment, Neil Harman, Kirstie Hamilton, Tom Shone, Tom Fawthrop, Rufus Olins, Mark Edwards, Mark Austin, David Lawrenson, Nicholas Rufford Home Affairs Editor, Ben Kaufman, Dave Thomas, Phil Baker, Allstair Scott, John Harlow Arts Correspondent, Susan Greenfield, Peter May, John Powell, Raymond Keene, Jonathan Leake Environment Correspondent, John Karter, Kelly Flinn, Cosmo Landesman, Zoe Brennan, Andrew Roberts, Simon Willis, Debbie Hill, William Peakin, Diana Wright, Kipper Williams, Sonya Saul, Helen Hawkins, Rebecca Tanqueray, Stephen Jones, Nick Cain, Peta Bee, Michael Wright, Nick Cohn, Adrienne Connors, Ralph Sheldon, Andrew Smith, Paul Nuki, Andrew Grice, Hugh McManners, Steve Connor Science Correspondent, Martin Searby, Jeremy Lewis, Claire Oldfield, David Walsh, Rasselas, Trevor Lewis, Colin McDowell, Bryan Appleyard, Lois Rogers Medical Correspondent, Christopher Goodwin, Paul Kavanagh, Josh Salzmann, Mark Prigg, David Windle, Roland White, Garth Alexander, Professor Fred Taylor, Maurice Chittenden, Wayne Bodkin, Alex Fortune, David Rudnick, Andrew Lorenz Business Editor, Mark Franchetti, Craig Lord, Ray Hutton, Jon Ungoed-Thomas, Rufus Olins Deputy City Editor, Peter Watts, Jonathan Leake, Ricky Dalton, S M Flower, Tara Palmer-Tomkinson, John Crossland, Michael Sheridan, Sean Hargrave, Christine Webb, Margaret Walters, John Harlow, Susannah Herbert, Godfrey Smith, Alan Clews, Mandy Payne, Andrew Alderson, John Waples, A A Gill, Andrew Malone, Matthew Campbell, John Carey, David Hutcheon, Naomi Caine Deputy Money Editor, Philip Webster, Robert Johnston, T Rouch, Stephen Pettitt, Kevin Goldstein-Jackson, Cherry Norton, John Spurling, Andrew Lorenz, Naomi Caine, Liam Clarke, David Wickers, Hazel Courteney, Roger Dobson, Jeremy Lazell, John Cornwell, Mark Hodson, Nicholas Hellen Media Correspondent, Steve Connor, Sir Peter Barclay Chairman, J Lloyd, Rupert Steiner, Willy Taugwalder, Chris Lightbown, Jack Whit-taker, Bob Marshall-Andrews, Tony Perrottet, John Phillips, Robert Wood, Jane Scrivner, Mrs Mills, Penny Perrick, Tom Deveson, Terence Conran, Brenda Jones, Zoe Linkson, Peter Cooper, Walter Ellis, Stephen Boyd, Joanna Simon, India Knight, Barry Newcombe, Stephen Hayward, Georgina Howell, Karen Robinson,

... International Senior Commercial Position NB Selection Group IT Infrastructure Manager IT and Business Partnership European is Programme Controller Prism Executive Recruitment Chief Information Technology Architect Interface BHM Nevard Roland Global Investment Bank ...

1998 - Gale Group | Sunday Times HA GDA

Artigo Acesso aberto

Syed Mubashir Ali,

Information Technology (IT) has become an important strategic resource that any organization has to manage. It has been recognized that IT services are crucial and strategic organizational assets, therefore, organizations are investing considerable amount of resources into the support and delivery of IT services and the systems that underpins them. Various IT standards and IT best practices are being implemented by the enterprises to support their business and IT services. A number of these standards ...

Tópico(s): Big Data and Business Intelligence

2013 - Science Publications | Journal of Computer Science

Jornais Acesso aberto

Martin Fletcher and Michael Binyon, Diplomatic Editor, Srikumar Sen, Boxing Correspondent, Victoria McKee, Malcolm Brown, Jon Ashworth, Frances Gibb, Legal Affairs Correspondent, Juan Carlos Gumucio, Nicholas Wood, Political Correspondent, John Hennesy, Geoff Brown's, Sanjay Upadhya, Tim Judah, Ronald Faux, Michael Clark and Graham Searjeant, Ross Tieman, Industrial Correspondent, Michael Seely, Racing Correspondent, Philip Howard, Melinda Wittstock, Medica Correspondent, Michael Binyon, Jeremy Kingston, Andrew Lloyd Webber, Clive Davis, Melinda Wittstock, Media Correspondent, Albert Dormer, Jeremy Smith, Edmund Goldberger, Richard Streeton, Kevin Eason, Motoring Correspondent, Alan Lee Ciricket Corespondent, Ray Clancy, Joe Joseph, Martin Fletcher, John Rothenstein, Stephen Taylor, Mitchell Platts, Golf Correspondent, Peter Davenport, Stewart Tendler Crime Correspondent, Raymond Keene Chess Correspondent, Louise Taylor, Chris Smart, Ray Kennedy, Robin Young, Jenny MacArthur, Michael Clark, Henry G. Button, Nicholas Wood and Tim Jones, Jonathan Peacock, David Young and Kerry Gill, Brussels, Peter De Ionno, Kate Muir, Conor Cruise O'Brien, Nicholas Underhill, Wolfgang Munchau, Martin Hoyle, Robin Pittman, Head Master, Melinda Wittstock Media Correspondent, David Miller, Lin Jenkins, Martin Jacques, Wolfgang Münchau, Fiona Bickerton, John Whitley, Catherine Sampson, John O'leary Higher Education Correspondent, Lindsay Cook, Money Editor, Kerry Gill, Jonathan Prynn, Alan Lee, Cricket Correspondent, Raymond Keene, Chess Correspondent, William King, Anne Jeacock, Heather Kirby, Craig Seton, Charles Wheeler, Frank Rogers, Chairman, M. W., Alan Hamilton and Paul Wilkinson, Joanna Pitman, John Goodbody, Mary Ann Sieghart, Ross Tieman Industrial Correspondent, David Rudnick, Christopher Walker, Peter Stothard US Editor, Colin Narbrough, Economics Correspondent, Anaole Kaletsky Economics Editor, Clive White, John Gardiner, Peter W. Esling, Matthew Parris, Alan Franks, Michael Seely, Thomson Prentice, Medical Correspondent, Peter Victor, Harrison v Cornwall County Counicl, Nicholas Goodison, Chairman, Michael Phillips, Derek Prag, P. M. Nevard, Melinda Wittstock, Peter Mulligan and Robert Morgan, Alan Coren, Christopher Warman, Quentin Cowdry, Home Affairs Correspondent, Phillip Austen, David Tytler, Education Editor, Richard Morrison, Jack Bailey, Michael Evans, Andrew Finkel, Matthew Bond, J. Meirion Thomas, Susan Ellicott, Nicholas Waterhouse, Philip Jacobson, David Hands, Rugby Correspondent, Richard Ford, Mary Dejevsky, Stuart Jones, Football Correspondent, Jeemy Kingston,

... disheartened Stock Exchange Prices The Times Unit Trust Information Service ... technology Oxford experts win the business Recession reduced to ...

1991 - Gale Group | TDA

Artigo Acesso aberto Revisado por pares

Abba Suganda Girsang, Yohan Kuncoro, Melva Hermayanty Saragih, Ahmad Nurul Fajar,

... to implement helpdesk system to software company with Information Technology Infrastructure Library (ITIL) framework as a standard reference to solve various problem related information technology service on a company. This research starts by ...

Tópico(s): ERP Systems Implementation and Impact

2018 - IOP Publishing | IOP Conference Series Materials Science and Engineering

Jornais Acesso aberto

Taki, Mark Dragoumis, Will Buckley, Tara Palmer-Tomkinson's, Waldemar Januszczak, Robert Hewlson, Barbara Hall, Adrian Room, Andy Wood, Christopher Morgan Religious Affairs Correspondent, Donald MacGillivray, Toby Young, Jon Swain, Dr Josie Hicks General Practitioner, Nicholas Rufford, Phelim McAleer, John Peter, Walford Gillison, Amanda Ursell, Nick Bradshaw, Stephen Jones's, Derek Hodgson, Jonathan Miller, Donna Leon, Lesley White, John Jay, Susan d'Arcy, Frank Whitford, Ivo Tennant, Addison de Witt, Sally O'Reilly, David Smith, Kirstie Hamilton City Editor, Neil Wormald, Hay Festival, Andrew Sullivan, Michael Thrasher, Clive Davis, Mary Wilson, Karen Robinson, Michael Holmes, Robert Louis Stevenson, Andrew Grice Political Editor, Kenneth Boyd, Edward Platt, John Lawless, Tony Allen-Mills, Mark Bosnich, Martin James, Robert Sandall, Anthony Sattin, Steve Farrar, Susanne McGowan Clinical Psychologist, John Karter's, Irwin Stelzer, Ian Peters, Leonard Fee Chairman, Peter Wilson, Roger Anderson, George Turnbull, Marian Phillips, David Dougill, Gywnneth Flower, John Mortimer, Pum Barrett, Anne Bell, D J Enright, Philip Kingsley, Barry Norman, David Hewson, Harvey Porlock, Yvonne Ridley, Margaret Coles, Margarette Driscoll, Hugh Canning, John Sutherland, Jeremy Clarkson, Roger Graef, Peter Kemp, Peter Conradi, Edward Porter, Louise Taylor, Stewart Lee, John Smart, Boris Schapire, Michael Jones, Robby stamps, Jeff Alderson, Cathy Scott-Clark, Douglas Fraser, Graham Otway, Edith Brown Social Worker, Nick Gardner, Shelley von Strunckel, David Sweetman, Rob Steen, Anna Blundy, Roy Strong, Paul Ham, Stuart Wavell, Stella Bingham, Josephine Smit, Paul Donovan, Jonathan Leake Transport Correspondent, Barbara Sowerby, Lynn Eaton, Michael Cole, Jennifer Baden, Anna Bruming, Paul Driver, Garth Pearce, Nicholas Hellen, Ian Hawkey, Ian Chadband, Joe Lovejoy football correspondent, Christopher Morgan, Alex Clark, Tim Rayment, Michael Jenner, Bridget Freer, Francois Pinault's, Ross Clark, Nicola Fairbrother, Kirstie Hamilton, Brian Palmer Nurse Specialists, Tom Shone, Rufus Olins, Mark Edwards, Susan Clark, Stephen Amidon, Mark Austin, Hugh McLlvanney, David Lawrenson, Nicholas Rufford Home Affairs Editor, Jonathan Mills, Naomi Calne, Andy Goldberg, Phil Baker, John Harlow Arts Correspondent, Christina Lamb, Sara Williams, John Kinsella, Victoria O'Brien, P S Scarborough, Sue Reid, Raymond Keene, Daniel Allen, Peter Martin, John Karter, Anthony Saltin, Cosmo Landesman, Marie Colvin, Simon Willis, Debbie Hill, Diana Wright, Mike Jay, Hanif Kureishi, Dr Liam Kennedy, Helen Hawkins, Stephen Jones, Laurel Ives, Richard Evans, Natalie Graham, Andrew Smith, Paul Nuki, Alistair Sutherland Clinical Psychologist, Andrew Grice, F W, Martin Searby, Keith Wheatley, Zoë Linkson, Mark MacAskill, Alex Garland, Trevor Lewis, Jack Grimston, Colin McDowell, Bryan Appleyard, Lois Rogers Medical Correspondent, Rasselas, Nick MacKinnon, Myles Duffy, Elisa Segrave, Christopher Goodwin, Paul Kavanagh, Josh Salzmann, Sheryl Garratt, Victoria O'brien, Roland White, Garth Alexander, Dr Kate Painter, Kevin Pratt, Andrew Lorenz Business Editor, Mark Franchetti, Mel Webb, Ray Hutton, Jon Ungoed-Thomas, Rufus Olins Deputy City Editor, Karen Swan MacLeod, Peter Watts, Kevin McCarra, Jonathan Leake, Dr Lyndsay Rushton Locum Consultant Psychiatrist, Susan Elkin, Michael Sheridan, D J Taylor, Sean Hargrave, David Starkey, Bruce Anderson, Simon Callow, Matthew Lynn, Godfrey Smith, Michael Hodges, Andrew Alderson, John Waples, Tim Furniss, Kenneth Rea, A A Gill, Baroness Denton Minister, Matthew Campbell, David Hutcheon, Rajeev Syal, Kirsty Lang, Robert Johnston, Stephen Pettitt, Cherry Norton, Andrew Lorenz, Alan English, Naomi Caine, Liam Clarke, Adrian Levy, David Wickers, Anne Esden, Mark Hodson, Nicholas Hellen Media Correspondent, Joe Lovejoy, Jonathan Futrell, Colin Rallings, Rupert Steiner, Ali Stewart, Chris Lightbown, Michael de Larrabeiti, John Campbell, Martin Kingsley, Edward L Erdman, John Cole, David Parsley, John Phillips, Hugh Pearman, Mike Hammond, John Burns, David Smith Economics Editor, Simon Trump, Joanna Simon, Stephen Boyd, David Ginola's, Dan Pearson, Lucy Rollin, Adam Parsons,

... Harvey Nash Finance GKRS Hoggett Bowers Harvey Nash Information Technology MSL Search and Selection Howgate Sable International Search & ... Partner Lawson Software Pearl Andersen Consulting Harvey Nash Information Technology NBS NB Selection Michael Page Technology The Freshman ...

1998 - Gale Group | Sunday Times HA GDA

Artigo Acesso aberto

Tariq Rahim Soomro,

Problem statement: The Information Technology Infrastructure Library (ITIL) is most widely used de-facto- standard, consists of set of concepts and practices for Information Technology Service Management (ITSM), IT development and IT operations. Approach: Where as a Data Warehouse (DW) is a relational database used for ...

Tópico(s): Advanced Database Systems and Queries

2011 - Science Publications | American Journal of Applied Sciences

Jornais Acesso aberto

Roger Lyons General Secretary, Derek Baldwin, Will Buckley, Giulietta Galli-Atkinson, John Dugdale, Andrew Christie-Miller, Nick Knight, David Dougili, Robert Hewlson, Matthew Wall, Mark McCrum, Aa Gill, Nicnolas Rufford Home Affairs Editor, Chris Stephen, Bob Owen, Barbara Hall, James Hampton Author, Christopher, Fred Redwood, Jon Swain, Nicholas Rufford, Stephen Grabiner's, Dan Pearson, John Peter, Walter F Stowy, Emma Moore, Amanda Ursell, Lesley White, Anthony Howa, A S, Emine Saner, David Bailey, Frank Whitford, Donald Macillivray, Timothy Garton Ash, Stephen Jakobi Director, Eileen Condon, Sharon Smith, A Bolaji Akinyemi, Ferdinand Mount, Paul Myatt, Alistair Scott, Addison de Witt, Sally O'Reilly, Sally Payne, David Smith, Kirstie Hamilton City Editor, Stephen Grabiner, Donald Foreman, Humphrey Carpenter, Shireen Law-rence, Nick Pitt, S Dean, Neil Wormald, Louis De Bernieres, Andrew Sullivan, J Smith, Clive Davis, Stephen Grey, Mary Wilson, K R, Dylan Jones, Mark Reynolds, Andrew Grice Political Editor, Susan Irvine, Tony Allen-Mills, Jasmin Grey, Martin James, Zoe Brenna, Robert Sandall, Anthony Sattin, Selly Payne, Irwin Stelzer, Tom English, Sarah Higgins, Peter Wilson, David Summer Smith, Wendy Leigh, Vicky Hutchings, Edward Rayner, Joe Lovejoy football Correspondent, Damon Hill, H C, David Hewson, Tania Alexander, Harvey Porlock, Margaret Coles, Hugh Canning, Hugh Mcllvanney, Alasdair Reid, Debble Hill, Jeremy Clarkson, Stewart Lee, Edward Porter, Peter Conradi, Louise Taylor, Fur Dylan Jones, A D Fisher, Sean Ryan, Paul Eddy, Michael Jones, D Knock, Peter Millar, David Sumner smith, Arnold We, Alan Millard, Bede Howell, Mrs A S, Lynne Wallis, George Perry, Kevin Connolly, Graham Otway, Rex Gooch, Nick Gardner, Rob Steen, Paul Ham, Stuart Wavell, Andrew Butler, Paul Donovan, Philip Craigle, Mr M Cheshire, Ms E Galway, Sue Lawrence, Waldemar Janusczcak, Katie Rolphe, Philip J Cakebread, Chris Patridge, Paul Driver, Michael Woodhead, Sue Fox, Nicholas Hellen, Ian Hawkey, Ian Chadband, Shelley Von Strunckel, Ross Clark, Adam Parsons motor racing Correspondent, Michael Prescott Chief Political Correspondent, Kirstie Hamilton, Rh Leicester, Tom Shone, Rufus Olins, Mark Edwards, Stephen Amidon, Mark Austin, Jean Gooderidge, David Lloyd-Jones, David Page, Andy Goldberg, Mitch Jenkins, David Hempleman-Adams, Lois Rogers, Anna Pasternak, Sean Newsom, Raymond Keene, Martin Ball, John Karter, Lindsay Duguid, Michael Holding, Zoe Brennan, Cosmo Landesman, Marie Colvin, Andrew Roberts, Diana Wright, Debbie Hill, Jon Entine, Helen Hawkins, David Hunt, John Jenkins, Stephen Jones, Rebecca Tanqueray, Richard Evans, Uzi Mahnaimi, Nick Cain, Paul Richards, Natalie Graham, Andrew Smith, Andrew Grice, Robert Elms, Steve Connor Science Correspondent, John Givens, Rob Ryan, Hough McManners, Claire Oldfield, David Walsh, Stephen Aris, Miranda Seymour, Rasselas, Adrlenne Connors, Bryan Appleyard, Lois Rogers Medical Correspondent, Barhosa Ferreira, Paul Kavanagh, Josh Salzmann, Paul Simper, Martin Ince, Garth Alexander, Marianne Jones, Mark Ellidge, Kevin Pratt, Matthew Taylor MP, Dr Alan Russell Chairman, Andrew Lorenz Business Editor, Dr Mark Griffiths, Judith O'Reilly, Mark Franchetti, Ray Hutton, Jon Ungoed-Thomas, Anthony Trollope, Haidee Findlay-evin, Peter Watts, Susan Elkin, Jonathan Leake, Michael Sheridan, Adam Walker, Sean Hargrave, Christine Webb, Ian Thomson, Matthew Lynn, Kirstle Hamilton City Editor, Michael Austin, Godfrey Smith, Nia Williams, Mandy Payne, Andrew Alderson, John Waples, Mark Holdson, A A Gill, Andrew Malone, Matthew Campbell, David Hutcheon, Sally Fletcher, Robert Johnston, Chrissy Iley, Small Firms, Stephen Pettitt, Cherry Norton, Sean Connery, Alan Sillitoe, Andrew Lorenz, Ildiko Hayes, Naomi Caine, Hazel Courteney, David Wickers, Charies Nicholl, Silvia Rodgers, Mark Sanderson, Jk Madrid, Nicholas Hellen Media Correspondent, Joe Lovejoy, Adrew Lorenz, Mr D H, Rupert Steiner, Chris Lightbown, Hugh Pearman, David Doughill, David Parsley, David Smith Economics Editor, Tom Deveson, Simon Trump, Zoe Linkson, Peter Cooper, Tony Kennick, Joanna Simon, Mrs N Yorkshire, India Knight, Kingston Smith, Simon Howard, Max Steiner, Peter Hitchens, Barry Newcombe, William Essex, Louise McKee, Boris Schapiro, Adam Parsons,

... NBS Selector Europe Price Waterhouse GKRS Harvey Nash Information Technology NBS Selector Europe Spencer Stuart Sainty Hird & Partners ... Recruitment Services Ltd BT Business connections KBC Process Technology Ltd ... Infrastructure Inter Exec Fast Track Consulting Ltd Eversheds Ontrack ...

1998 - Gale Group | Sunday Times HA GDA

Artigo Revisado por pares

Wang Da-yu, Daojun Zhong, Liang Li,

Purpose Information technology infrastructure library (ITIL) is a commonly utilized IT service management execution technique that helps IT services to be planned, ...

Tópico(s): IoT and Edge/Fog Computing

2021 - Emerald Publishing Limited | Library Hi Tech

Jornais Acesso aberto

Victoria McKee, Helen Johnstone, Daniel M. Andrew, R. F. Channon, Patricia Davies, Simon Barnes, John O'leary Education Correspondent, Bill Frost, Andrew Longmore, Jill Sherman and Colin Narbrough, Tim Judah, Aidan Hartley, David Rhys Jones, Norman Howell, Philip Howard, Peter Laws, Hilary Finch, P. H. Kirtlan, Paul Keenan, James Bone, Mark Lennox-Boyd, Melinda Wittstock, Media Correspondent, Debra Isaac, Matthew D'ancona, Education Correspondent, Tom Walker, Michael Tate, City Editor, Joe Joseph, Richard Storey, Charles Wintour, Michael Dynes Transport Correspondent, Ruth Gledhill, Religion Correspondent, F. J. Friend, Peter Ball, Clare Hogg, Francis Pym, Michael Evans, Defence Correspondent, Richard Ford Home Correspondent, Jenny MacArthur, Rachel Kelly, Property Correspondent, Michael Clark, Philip Robinson, John Young, Michael Hamlyn, Douglas Broom, Local Government Correspondent, Michael Marland, Charles Bremner, Derek Harris and Colin Narbrough, Peter Barnard, John Hennessy, Nicholas Serpell, Peter Goodall, Edward Fennell, Peter Kingston, David Miller, Harry Jacobs, Philip Webster, Chief Political Correspondent, Barry Millington, Alison Roberts, Michael Evans and David Watts, Diplomatic Correspondent, Wolfgang Münchau, Kerry Gill, Jonathan Prynn, Martin Polden, James D. Zirin, Raymond Keene, Chess Correspondent, Craig Brown, Alix Ramsay, Alan Ryan, Davina Lloyd, Jonathan Braude, Umar L. J. Hegedus, Leif Mills, Robin Neillands, Craig Seton, David Powell, Athletics Correspondent, Barry Pickthall, David Pannick QC, Joanna Richardson, Martin Hunt, Jamie Dettmer, Harvey Elliott, Travel Correspondent, Joanna Pitman, John Goodbody, Edward Gorman, Ireland Correspondent, Nick Nuttall, Technology Correspondent, Neil Lyndon, Christopher Walker, Alfred Hermida, Craig Lord, Graham Searjeant, Financial Editor, Matthew Parris, Mike Rosewell, Michael Seely, Scrivenor, Keith Best, Ellen Cranitch, Ben MacIntyre, Peter Victor, Michael Phillips, Nadine Meisner, David Sinclair, Philip Pangalos, R. F. Edward-Collins, Martin Waller, Michael Horsnell, Benedict Nightingale, Derek Harris, Frances Gibb, Colin Farrington, Mac Margolis, VMcK, Marcus Binney, Architecture Correspondent,

... reports The University of Birmingham MSB The London Library Infrastructure Finance Group Manager Nsa The Times When a ...

1992 - Gale Group | TDA

Capítulo de livro Revisado por pares

Béatrix Barafort, Bernard Di Renzo, Olivier Merlan,

... experiences with ISO/IEC 15504 standard and the Information Technology Infrastructure Library (ITIL) lead to a R&D project definition ...

Tópico(s): Software Engineering Techniques and Practices

2002 - Springer Science+Business Media | Lecture notes in computer science

Jornais Acesso aberto

Giles Smith, Andrew Robson, Janice Turner, Amanda Andrews, Christina Hardyment, Marianne Gray, Stipa Tenuissima, Sebastian Faulks, Andrew Billen, Ginny Bennet, Alice Bowe, Caroline Stacey, Amanda Ursell, Simon Barnes, Peter Frost, Robin Pagnamenta Energy and Environment Editor, Jane MacQuitty, Katie Jarvis, Ashling O'Connor Olympics Correspondent, Peter Lansley, Simon Hills, Robert Lindsay, Paul Hoggart, Mark Souster, John Mulvey, Clare Lazaro, Sarah Urwin Jones, Michael Evans Defence Editor, Emma Cook, Sarah Emily Miano, Philip Howard, Julia Brookes, John C. Beyer, Carol Midgley, Kate Wighton, James Ducker, Rachel Campbell-Johnston, Melissa Katsoulis, Murad Ahmed, Clive Davis, Gabrielle Starkey, Lucia Van Der Post, Patrick Kidd, Graham Stewart, David Charter Europe Correspondent, Wendy Ide, John Bungey, Lucy Bannerman, Giles Coren, Andrew Norfolk, Robin Pagnamenta, Alastair Campbell, Peter Jennings, Vivienne Parry, Sathnam Sanghera, Dr Copperfield, Caroline Hendrie, David Sharrock, Pat Gibson, Nancy Durrant, Gareth Scurlock, Gary Yohe, Victoria Beckham, Jane MacArtney, Fred C. Gee, Lewis Smith Science Reporter, Siobhan Kennedy, Bryn Frank, Jack Malvern, Dominic Walsh, Steve Bird, Ian Hoyle, Ruth Corbett, Debra Craine, Tom Charity, Terri Green, Allan Simmons, Peter Stiff, Tim Reid, Laura Lovett, Dalya Alberge Arts Correspondent, Sarah Dempster, Mini Grey, Richard Ford Home Correspondent, Jo Morris, Nicholas Blanford, Rosemary Duffy, H. Beresford, Nicholas Roe, Nick Wyke, Rhys Blakely, Andrew Ellson Personal Finance Editor, Toby Murcott, Raymond Blanc, Sir Sigmund Sternberg, Caroline White, Ron Lewis, Ben MacHell, Dean Jamison, Lucy Sweeney, Jean Murphy, Tim Teeman, Susan Thompson, Edward Gorman, Derwent May, Caroline Garner, Petula Clark, Angela Jameson, Kate Muir, Neil Fisher, Aggie MacKenzie, James Bond, Russell Kempson, Ben Schott, Tom Whitwell, Ed Potton, Suzy Jagger, Gary Duncan Economics Editor, Islwyn Price, Stephen Anderton, Sarah Vine, Mark Atherton, Lisa Armstrong, Mark Henderson Science Editor, John Westerby, Neil Harman, Rick Broadbent, Jane Wheatley, Tom Baldwin, Sheridan Gilley, Sam Coates, Pete Paphides, John Hopkins, Scott Rutherford, Joan O'Connor, David Baddiel, Charles Reynolds, Neel Mukherjee, Simon de Bruxelles, Rob Wright, Geoffrey Dean, David Hurst, Christina Koning, Stuart Miles, Alex Spence, Edward Gorman Motor Racing Correspondent, Neil Harman Tennis Correspondent, Raymond Keene, Adam Sage, Christine Buckley, Suzi Godson, Matthew Pryor, Kate Saunders, Matt Hughes, Rebecca O'Connor, Bruce Dessau, Paul Collier, Gordon Ramsay, Ken Paris, Ian Muirhead Managing Director, Roger Phillips, Rick Jones, Neville Scott, Chris Campling, Fran Yeoman, Jill Sherman, Patrick Hosking, Richard Owen, Laura Deeley, Rebecca O'connor, Ross Leckie, Francis Elliott Deputy Political Editor, Kenneth Denby, James Charles, Peter Dixon, Tom Whipple, Thomasina Miers, Professor Robert Winston, Barbara Lantin, Allan Mallinson, Mark Burnett, Susan Horton, Margaret Reynolds, David Hands Rugby Correspondent, Tom Dart, Kevin Maher, Julian Muscat, Paul Simons, Adam Fresco, Michael Herman, Nicholas Clee, Ann Brady, Steve Jelbert, Nigel Kendall, Mike Mulvihill, Joanna Pitman, Dominic Kennedy, Dearbáil Jordan, Giles Whittell, Jonathan Clayton, Philip Webster Political Editor, Sam Coates Chief Political Correspondent, Richard Ehrlich, Liz Hollis, Robert Crampton, Tim Hames, Kevin Eason Sports News Correspondent, Harriet Addison, Dominic Maxwell, Michael Penrose, Roderick Strange, Matthew Parris, Mark Bridge, Jack Black, Alice Fordham, Amanda Craig, George Caulkin, Tim Wapshott, Russell Jenkins, Lynda Murdin, Sheila Keating, Garth Ap Ress, Alan Lee, Dave Manson, Iain Finlayson, Anthony Loyd, Peter Riddell, Caitlin Moran, Sir Laurence Martin, Des MacHale, Tony Dawe, Richard Beeston, Bess Twiston Davies, Joe Clay, David Hutcheon, Peter Killar, John Naish, Jason Mellor, Mark Henderson, James Smith, Lewis Smith Environment Reporter, Chris Ayres, Mark Baldwin, Louise Cohen, Benedict Nightingale, Rick Broadbent Athletics Correspondent, Dr Thomas Stuttaford, Stephen Dalton, Leo Lewis, Richard Morrison, Tom Chesshyre, Tony Halpin, Robert Cole Personal Investor, James Christopher, David Budworth, Michael Evans, Professor Robert Millar, Geoffrey Robertson, Alan Jackson, Matt Roberts, Kim Newman, Mike Atherton Chief Cricket Correspondent, Will Hide, Fiona Hamilton, David Robertson, Todd Sandler, Peter Mason, Priya Elan, Christopher Irvine, Richard Harden, Stephen Gold, Jayne Dowle,

... hydrogen Alternatives sought as oil prices accelerates Both technology and infrastructure need lift Business big shot Consumers braced for ...

2008 - Gale Group | TDA

Artigo Acesso aberto Revisado por pares

Rui Esteves, Paulo Alves,

... of an academic research about implementation of an Information Technology Infrastructure Library (ITIL) process conducted in 2012 in a Portuguese ...

Tópico(s):

2013 - Elsevier BV | Procedia Technology

Jornais Acesso aberto

Taki, Waldemar Januszczak, John Dugdale, Christopher Middleton, Barbara Hall, Nigel Botherway, Donald Clarke, Arthur Hall, Jon Swain, Terry Kelleher, John Peter, Dennis Potter, Tom Cannon, Robin Eggar, Lesley White, John Jay, Theodore Dalrymple, Gary Woolmore Store manager, Max Glaskin, Joanna Duckworth, Nick Rufford, Frank Whitford, Jason Burke, Ron Hinchey, Dr Brian Mawhinney, Katharine Viner, Sally Payne, Lucy Hughes-Hallett, David Smith, Humphrey Carpenter, Penny Wark, Andrew Lloyd Webber, Sebastian Hamilton, Mary Wilson, Andrew Grice Political Editor, Steve Bunce, Tony Allen-Mills, Martin James, Irwin Stelzer, Hannah Beecham, Peter Wilson, Roger Anderson, Deryk Brown, George Turnbull, Stephen Hayward, David Dougill, Richard Weekes, Ann Widdecombe, John Evans, David Hewson, Ciaran Byrne, Harvey Porlock, Randeep Ramesh, Geoff Bridgens, Margaret Coles, William Dalrymple, Hugh Canning, Jeremy Clarkson, Stewart Lee, Edward Porter, Louise Taylor, Ben Clarke, Geoff Whitten, Michael Jones, B Regan, Peter Millar, John Sayers, Peter Kellner, George Perry, Cathy Scott-Clark, Robin Marlar, Graham Otway, Dr James Craik, Nick Gardner, Neil MacKwood, Shelley von Strunckel, Ardyn Bernoth, Rob Steen, Garry O'Connor, Peter Keliner, Bernard Cafferty, Richard Johnson, Emma Nicholson, Paul Ham, Stuart Wavell, Dennis L Bird, Paul Donovan, Suzanne Rodger, Matthew Pinsent, Sue Lawrence, Stan Labovitch, Paul Driver, James Adams, Olga Craig, Prudence Leith, Boris Schapiro, Sue Fox, Nicholas Hellen, Liz Lightfoot, Ian Hawkey, Ian Chadband, Shelley Von Strunckel, Tim Rayment, John Stalker, Tom Shone, Rufus Olins, Susan Clark, Stephen Amidon, Hugh McLlvanney, Andrew Gice, Bradley Walsh, Dave Thomas, Ronald Forrest, Phil Baker, John Harlow Arts Correspondent, James Brown, John Spencer Headteacher, Christina Lamb, Adam Jones, Nick Peters, John Karter, Paul Horrell, Uki Goni, Marie Colvin, Diana Wright, Nik Cohn, Will Hutton, Rebecca Tanqueray, Stephen Jones, Richard Evans, Adrienne Connors, Andrew Neil, Andrew Smith, Andrew Wheatcroft, Tim Moorey, Andrew Grice, Hugh McManners, Steve Connor Science Correspondent, Martin Searby, Keith Wheatley, Claire Oldfield, Steve McNle, R I Wells, C D J Bland Managing Director, Karen Armstrong, Mandy Francis, Ian Burrell, Lois Rogers Medical Correspondent, Bryan Appleyard, Jane Bayley, Nicholas Fox, Russell Miller, Christopher Goodwin, Sheryl Garratt, Richard Woods, Mark Mobius, Randeep Ramesh Transport Correspondent, Garth Alexander, Louise Branson, Peter Johnson, David Windle, Roland White, Marcello Mega, Rob Wainwright, Rachel Cooke, Maurice Chittenden, Kevin Pratt, James Brennan, Andrew Lorenz Business Editor, Mark Franchetti, Ray Hutton, Winner Dinners, Peter Watts, Michael Vail, Sean Hargrave, Brendan Fanning, John Harlow, Matthew Lynn, Lord Forte, Lesley Thomas, Godfrey Smith, Roy Greenslade, Andrew Alderson, John Waples, John Carey, Mrs P M Warrington, Norman Macrae, Kirsty Lang, Steve Boxer, Robert Johnston, Chrissy Iley, Stephen Pettitt, Gilbert Adair, Andrew Lorenz, Patricia Fallon, Liam Clarke, Adrian Levy, David Wickers, W S Milne, Roger Dobson, Andrew Wilson, Roger Mugford, Andrew Verity, Mark Hodson, Joanne Robertson, Steve Connor, Joe Lovejoy, David Bellamy, Margaret Walter, Rupert Steiner, Hugh Pearman, Simon Sebag Montefiore, John Burns, John Mass, David Smith Economics Editor, C S First Boston, Anthony Howard, Simon Reeve, Peter Roebuck, Carey Scott, Joanna Simon, Mandy Piggot, Sheliey von Strunckel, Dan Pearson, Mary Ann Fitzgerald, Penelope Lively, Peter Stanford,

... Advertising Items IKEA Limited Application Consulting Group Ltd Infrastructure Services CJA Recruitment Consultants Group Behavioural Science Technology International JDK Publicity Consultants Ltd. Career plan Limited ...

1996 - Gale Group | Sunday Times HA GDA

Artigo Revisado por pares

Nina Rizun, Aleksandra Revina, Vera G. Meister,

... has been applied to an industrial example of Information Technology Infrastructure Library (ITIL) change management (CHM) Information Technology (IT) ticket processing. The authors used IT ticket ...

Tópico(s): Big Data and Business Intelligence

2021 - Emerald Publishing Limited | Business Process Management Journal

Jornais Acesso aberto

Andrew Robson, Terence Wilkerson, Jon Ashworth, Raymond Snoddy Media Editor, Alicia Collinson, Charles Darwin, Carl Philpott, Robert Cole, Nick Turner, Nigel Hawkes and David Charter, Joy Kay, DJM, James Moore, Adam Sherwin Media Reporter, Sarah Potter, Frances Gibb Legal Editor, Judy Linton, Neil Inkley, Magnus Linklater, John Phillips and Dragan Petrovic, Philip Webster Political Editor and Lea Paterson Economics Editor, Our Sports Staff, Mark Souster, Richard Hobson, Philip Howard, Ian Cobain, David Chater, Tracy Ruddle, Helen Rambelow, Alexandra Frean Social Affairs Correspondent, Elizabeth Judge, Lisa Crooks, Richard Irving, Gabrielle Starkey, Barbara Ellen, Richard Heaslip, Geoff Brown, Sam Lister, Irwin Stelzer, Caroline Gluck, Andrew Norfolk, John O'Leary Education Editor, Joe Joseph, Antonia Senior, Jason Roach, medical student, Ben Webster Transport Correspondent, Pat Gibson, Valerie Elliott Countryside Editor, David McVay, Steve Keenan, Stewart Tendler Crime Correspondent, Ian Lamont, Jack Malvern, Dominic Walsh, Shirley English, Ian Timberlake, John Bithell, John Street, Tim Reid, Daniel Finkelstein, Richard Ford Home Correspondent, Stephen Farrell, Oliver Wright, Robin Young, Michael Backman, Jenny MacArthur, Anatole Kaletsky, Julian Elliott, Valentin Dobrev, David Hands, P. B., Charles Bremner, Christopher Martin Jenkins, Helen Rumbelow, Matt Dickinson Chief Football Correspondent, Helen Nugent and Paula Hawkins, David Charter, Mark Court, Patience Wheatcroft Business Editor, Derwent May, Caroline Merrell Banking Correspondent, Stuart Crainer, Angela Jameson, William Shawcross, Kate Muir, Dr Stuttaford, Fiona Cameron, Peter Paphides, Robert Cole City Correspondent, Vanora Bennett, Mark Tweedle, Oliver Kay, Dora Carrington, Mark Atherton, Rick Broadbent, Abe Rhodes, Stephen Burgen, Mark Henderson Science Correspondent, Jill Sherman Whitehall Editor, Sam Coates, Michael Horsnell and Ruth Gledhill, Peter Wheeler, Simon de Bruxelles, Sean Macaulay, Rob Wright, Geoffrey Dean, Neil Harman Tennis Correspondent, David Powell Athletics Correspondent, Raymond Keene, Rebecca Naden, Adam Sage, Lewis Smith, Patrick Wolf, Richard Pohle, Philip Whiteley, Dr John Canning, General Practitioner, William Swadling, Tamsin Forman, Chris Partridge, H. M. Debenham, Greg Hurst Parliamentary Correspondent, Nigel Hawkes, Peta Bee, Martin Winter, Bronwen Maddox, Russell Hotten, Jill Sherman, Richard Owen, Damian Whitworth, Donald Haigh, Ruth Taplin, Parviz Habibi, Oliver August, Nick Hasell, Stewart Tendler, Ashley Mote, Tom Venables, Alan Hamilton and Claire McDonald, Paul Simons, Anne Ashworth, John Goodbody, James Doran, Melissa Kite Political Correspondent, Tim Hames, Ian Johns, Kevin McCarra, Mike Rosewell, Chris McGrath, George Caulkin, Alan Lee, Marion Crawford, Anthony Loyd, Peter Riddell, Lea Paterson Economics Editor, Mark Court Health Industries Correspondent, Vicky Flett, John Goodbody Sports News Correspondent, Dominic Walsh and Jon Ashworth, Tony Dawe, Richard Beeston Diplomatic Editor, Ben Macintyre, David Charter Chief Political Correspondent, Michael Dynes, Veronica Kirby, Gary Duncan Economics Correspondent, Martin Waller, B. Cymerman, Michael Horsnell, Chris Ayres, Carl Mortished International Business Editor, Peter Gardner, Laura Peek, Nigel Hawkes Health Editor, Daniel Rosenthal, Benedict Nightingale, Michael Rich, Linsey McNeill, Jonathan Meades, Dr Thomas Stuttaford, Stephen Dalton, David Harounoff, Bill Edgar, Richard Morrison, Tom Chesshyre, James Christopher, Alice Miles, Susan MacDonald, Tom Baldwin Deputy Political Editor, Larry Rushton, George Steele, Sally Patten, John Rippier, Jan Raath, Edward Gorman Sailing Correspondent, David Hands, Rugby Correspondent, Chris Brasher, Sally Patten Retail Correspondent, Patience Wheatcroft, Jim Sillars, Janine di Giovanni, Susan Emmett, David Lister Ireland Correspondent,

... Search accountancy & finance Sheridan Maine Recruitment Specialists PWC ... Kate Muir BT Library 1,700 years overdue Richard Morrison Right now ...

2002 - Gale Group | TDA

Artigo

Simon Mukenge Tshinu, Gerrit Botha, Marlien Herselman,

... different best practices presented in frameworks such as Information Technology Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), Capability Maturity Model (CMM), and International Organisation for Standardisation (ISO) 17799. These four frameworks are some of the different frameworks that incorporate useful best practices used in managing ICT infrastructures in different businesses sectors including the banking sector, ...

Tópico(s):

2008 - Informing Science Institute | Interdisciplinary Journal of Information Knowledge and Management

Jornais Acesso aberto

Wm P J Watts, Taki, John Dugdale, Nicola Harvey, Barbara Hall, Eric Ferrel, Jim Munro, Jon Swain, John Davison, Dan Pearson, John Peter, Pam Barrett, Mark Reason, Bill Abbotts, John Harlow Transport Correspondent, Richard Overy, Dave Moorcroft, Lesley White, Philip Sweeney, Christopher Bowen, Theodore Dalrymple, Roger Singleton Senior Director, Christopher Somerville, Phil Minshull, Nick Rufford, Frank Whitford, Jason Burke, Teresa Ransom, Tanya Reed, Ivo Tennant, Sheridan Morley, Ian Critchely, Sally Payne, Shanghai Triads, Warwick Lightfoot, David Schwartz, Ahmed Rashid, Michael Eisner, Mary Wilson, Siobhan Byrne, Tony Allen-Mills, Martin James, Robert Sandall, Stewart Trotter, Maurice Druon, Nilgin Yusuf, Irwin Stelzer, Kirstle Hamilton Deputy City Editor, Robert Hewison, Nora Beloff, David Dougill, Pat Gibson, Dymphna Byrne, Rebecca Fowler Arts Correspondent, Jeremy Young, Dan Cuirns, David Bentley, David Hewson, Harvey Porlock, Margaret Coles, Hugh Canning, Jeremy Clarkson, David Cairns, Peter Conradi, Eric Lomax, Geoff Whitten, Simon Hinde, Caroline Lees, Peter Millar, Charles Collins, Peter Kellner, George Perry, Robin Marlar, Monika Wulf-Mathies Commissioner, Nick Gardner, Shelley von Strunckel, Ardyn Bernoth, Rob Steen, Bernard Cafferty, Ned Bulfe, Stuart Wavell, James Pembroke, Michael Prescott Political Correspondent, Fanny Trollope, Paul Donovan, Sue Lawrence, Peter Badejo, Chris Bradley, Paul Driver, James Adams, Simon Fanshawe, John Rowe, Geoff Leggett, Caroline Scott, Ian Hawkey, Ian Chadband, David Leppard, Tim Rayment, Peter Plant, Mark Edwards, Kirstie Hamilton, Tom Shone, Cathy Scott-Clark Education Correspondent, Susan Clark, Hugh McLlvanney, Ernestine Naughton, Naomi Canie, Sam Leith, Michael Larkin, Bob Heap, E Massey, Phil Baker, Christopher Lloyd, Sue Reid, Sara John, Jenny McClean, Diana Wright, Paul Watkins, Eric Knight, Ken Symon, Lawrence Freedman, Rebecca Tanqueray, Stephen Jones, Patricia Clough, John Prince, Andrew Neil, Paul Nuki, Tony Allen Mills, Conor Gearty, Fiona Shaw, Julie Cohen, Martin Searby, Keith Wheatley, Claire Oldfield, Rob Ryan, J. Rothschild, Fraser Harrison, Anthony Quinn, Colin McDowell, Lois Rogers Medical Correspondent, Paul Nuki Personal Finance Editor, Antonio Banderas, Roland White, Paul Coggle, Garth Alexander, Antony Worrall Thompson, Peter Johnson, Maurice Chittenden, Andrew Lorenz Business Editor, Julie Burchill, Rebecca Fowler, Jenny Uglow, Michael Jones Political Editor, Peter Watts, David Hunn, John P McCarthy, Melanie Griffith, Claran Byrne, Niall Ferguson, John Harlow, Frances Trollope, Godfrey Smith, Lesley Thomas, Michael Austin, Jonathan Ross, John Waples, Terry Murden, Auguste Hervieu, A A Gill, Francesca Contiguglia, Noel Edmonds, John Carey, Norman Macrae, Rajeev Syal, Chrissy Iley, Lauren St John, Michael Berger, Mark Henderson, John Marchant, Anna Pukas, Beryl Muscat, Valerie Hanley, Stephen Pettitt, Andrew Lorenz, Naomi Caine, Adrian Levy, David Wickers, Roger Dobson, Richard Harris, Tim Harrison, Mark Hodson, Joe Lovejoy, John Parker, Jonathan Futrell, Chris Lightbown, Gordon Brown, Hugh Pearman, Robin Harris, Emma Forrest, Simon Reeve, Peter Roebuck, Carey Scott, Kenneth Lake, Nigel Sanderson, Stephen Boyd, Joanna Simon, Caris Davis, Sophie Grigson, Susan D'Arcy, Stephen Hayward, Gong Li, Boris Schapiro,

... Action Italian Flight Centre Pettills Swan Hellenic For Information regarding Advertising Trans Indus Ltd PSL Worldwide Call ... Specialist Booksellers Directory Ian Allan Bookshops The British Library Bookshop Bookworm Chelsea Rare Books Frank Smith Maritime ...

1995 - Gale Group | Sunday Times HA GDA

Artigo Revisado por pares

Matt Johnson, A. Hately, Brent A. Miller, Richard H. Orr,

... information technology service management (ITSM). We cover the Information Technology Infrastructure Library® (ITIL®) framework of best practices for delivering information technology (IT) services. As part of ITIL we discuss ...

Tópico(s): Business Process Modeling and Analysis

2007 - Institute of Electrical and Electronics Engineers | IBM Systems Journal

Artigo Revisado por pares

Jeff Kabachinski,

The Information Technology Infrastructure Library (ITIL) is the most widely adopted approach for information technology service management (ITSM) in the world, says the IT Service Management Forum (itSMF). ITIL provides a nononsense, straightforward construct ...

Tópico(s): Big Data and Business Intelligence

2011 - Association for the Advancement of Medical Instrumentation | Biomedical Instrumentation & Technology

Artigo Revisado por pares

Malcolm Blumberg, Aileen Cater‐Steel, Mohammad Mehdi Rajaeian, Jeffrey Soar,

... Although an increasing number of organisations implement the Information Technology Infrastructure Library® (ITIL®) with the aim to improve provision of information technology services to their customers, a significant number of ...

Tópico(s): Business Process Modeling and Analysis

2019 - Emerald Publishing Limited | Journal of Enterprise Information Management

Artigo Revisado por pares

Jon Iden, Tom Roar Eikebrokk,

This paper investigates whether information technology (IT) departments that implement the IT Infrastructure Library (ITIL) processes also employ process management. This is a pertinent issue, as ITIL not only implies a time‐limited program ...

Tópico(s): ERP Systems Implementation and Impact

2014 - Wiley | Knowledge and Process Management

Artigo Revisado por pares

Özge Nazımoğlu, Yasemine Özsen,

... in International Business Machines (IBM), by taking the Information Technologies Infrastructure Library (ITIL) as a basis, which is a standard in IT, and with the help of the Information Technology Service Management (ITSM) Metrics Model. The ITSM Metrics ...

Tópico(s): Software Engineering Techniques and Practices

2010 - Emerald Publishing Limited | Journal of Enterprise Information Management

Artigo Acesso aberto Revisado por pares

Shari S. C. Shang, Shu‐Fang Lin,

... data related to the barriers to investment in information technology infrastructure library (ITIL) across service and process. The main research ...

Tópico(s):

2010 - Academy of Taiwan Information Systems Research | Contemporary Management Research

Capítulo de livro Revisado por pares

Margareth Stoll, Michael Felderer, Ruth Breu,

... for information and related technology (COBIT) and the information technology infrastructure library (ITIL) have been published. In accordance to the IS approaches the information management for ISMS was studied either only from ...

Tópico(s): Network Security and Intrusion Detection

2012 - Springer Science+Business Media | Lecture notes in electrical engineering

Artigo Revisado por pares

Shari S. C. Shang, Shu‐Fang Lin, 尚孝純, 林淑芳,

Tópico(s): Big Data and Business Intelligence

2010 - Academy of Taiwan Information Systems Research | Contemporary Management Research

Artigo Revisado por pares

F. Niessink, Hans van Vliet,

... quality (at least in the Netherlands) is the Information Technology Infrastructure Library (ITIL), which seeks to publish a standard of service quality and best practices. However, it does not provide organizations with the methodology needed to assess and improve their service processes based on assessments. We propose an Information Technology Service Capability Maturity Model (IT Service CMM) that ...

Tópico(s):

1998 - Wiley | Software Process Improvement and Practice

Artigo Acesso aberto Revisado por pares

Dana Indra Sensuse, Miftahul Maulana,

... analisis dari McFarlan dan standar yang dikeluarkan oleh Information Technology Infrastructure Library (ITIL) dalam pemetaan kondisi TI di lingkungan Ditjen PHU sehingga akan didapatkan pengelolaan TI Ditjen PHU menjadi selaras antara sistem informasi, infrastruktur, dan manajemen informasi. Management and organizational development are supported by computer-based information system is a strategic instrument needed in the era of globalization of services. This is because information technology support to facilitate decision making accurate, reliable, fast, ...

Tópico(s): Edcuational

2012 - | Jurnal Sistem Informasi

Artigo Revisado por pares

Elena Ruiz Larrocha, Jesús M. Minguet, Gabriel Díaz, Manuel Castro, Alfonso Vara, Sergio Martín, Elio San Cristóbal,

... the gap of the treatment due in ITIL® (Information Technology Infrastructure Library) to Information Security Management. The treatment given to Information Security ...

Tópico(s): Experimental Learning in Engineering

2011 - IGI Global | International Journal of Human Capital and Information Technology Professionals