Voltar
Artigo Acesso aberto Produção Nacional Revisado por pares
BIBTEX RIS

ANALYTIC NETWORK PROCESS AND BALANCED SCORECARD APPLIED TO THE PERFORMANCE EVALUATION OF PUBLIC HEALTH SYSTEMS

2015; Sociedade Brasileira de Pesquisa Operacional; Volume: 35; Issue: 2 Linguagem: Inglês

10.1590/0101-7438.2015.035.02.0353

ISSN

1678-5142

Autores

Marco Aurélio Reis dos Santos, Valério Antônio Pamplona Salomon, Fernando Augusto Silva Marins,

Tópico(s)

Competitive and Knowledge Intelligence

Resumo

The performance of public health systems is an issue of great concern. After all, to assure people's quality of life, public health systems need different kinds of resources. Balanced Scorecard provides a multi-dimensional evaluation framework. This paper presents the application of the Analytic Network Process and Balanced Scorecard in the performance evaluation of a public health system in a typical medium-sized Southeastern town in Brazil.

Referência(s)