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Developmental Facilities in an Expert System for Network Troubleshooting

1985; Springer Nature; Linguagem: Inglês

10.1007/978-3-642-46552-9_3

0343-3005

Peter Politakis, William Hickson,

Mobile Agent-Based Network Management

The Network Troubleshooting Consultant (NTC) is a rule-based expert system that gives interpretive analysis of Ethernet/DECnet related problems. NTC effects an interactive diagnostic process by providing an interface to diagnostic procedures for in-line testing. of both the hardware and network software. We report on the organization of the rule base and a general rule writing facility for NTC-like systems. Validation of the system is based on empirical testing over a data base of problem cases. We discuss these technical aids as well as the project structure that facilitated an evolutionary style of development in a commercial environment. The system has been implemented in the EXPERT system for designing consultation models and, currently, is in a pilot test phase by users in selected manufacturing plants.