Portal de Periódicos da CAPES

What Did You Say?

2011; Taylor & Francis; Volume: 32; Issue: 2 Linguagem: Inglês

10.1080/01947648.2011.576632

1521-057X

Jennifer Wagner,

Click to increase image sizeClick to decrease image size Notes This is a true story about an actual patient, now deceased. The patient's name has been changed for privacy reasons. The story has been printed with permission of the patient's personal representative. National Institute on Deafness & Other Communication Disorders, Quick Statistics, http://www.nidcd.nih.gov/health/statistics/quick.htm (last updated June 16, 2010). Sandra Gordon-Salant et al., Hearing Impairment in Aged People, Audiology Today, Nov.-Dec. 1991, at 17, available at http://www.audiology.org/resources/documentlibrary/Pages/HearingImpairmentinAgedPeople.aspx. Margaret I. Wallhagen et al., An Increasing Prevalence of Hearing Impairment and Associated Risk Factors over Three Decades of the Alameda County Study, 87 Am. J. Pub. Health 440, 441 (1997). Id. at 440-42. Id. Gordon-Salant, supra note 3. Id. Id. S. Peberdy et al., Management of Hearing-Impaired In-Patients in an Active Treatment Hospital, 13 J. Otolaryngol. 221, 221 (1984). National Center for Law & the Deaf, Legal Rights of Hearing Impaired People (1984). Office of Technology Assessment, OTA-BP-BA-30, Hearing Impairment and Elderly People—A Background Paper (1986). Id. Id. Id. Nat’l Ass’n of the Deaf, Questions and Answers for Health Care Providers, http://www.nad.org/issues/healthcare/providers/questions-and-answers (last visited Feb. 26, 2011). Id. Id. Id. 29 U.S.C. § 794(a) (2006). U.S. Dep't Health & Human Servs. Office for Civil Rights, Your Rights Under Section 504 of the Rehabilitation Act (2006), http://www.hhs.gov/ocr/civilrights/resources/factsheets/504.pdf. Id. 45 C.F.R. § 84.4 (2010). Id. § 84.52. 42 U.S.C. § 12132 (2006). Id. § 12182(a). U.S. Dep't of Justice Civil Rights Div., ADA Business Brief: Communicating with People Who Are Deaf or Hard of Hearing in Hospital Settings (Oct. 2003), http://www.ada.gov/hospcombr.htm. Id. 28 C.F.R. § 36.303(a) (2010). Id. § 36.303(b)(1). 210 Ill. Comp. Stat. 87 (2010). Id. 87/15 (a)(1). Id. 87/15 (a)(2). 77 Ill. Admin. Code § 250.265 (2010). Cal. Health & Safety Code § 1259 (West 2009). Conn. Gen. Stat. § 19a-490i (2010). N.Y. Comp. Codes R. & Regs. tit. 10, § 405.7 (2010) (including a provision outlining a timeframe in which assistance is to be provided and a mandate regarding who may serve as an interpreter for patients, neither of which is present in the Illinois and California statutes). Tenn. Comp. R. & Regs. 1200-8-16-.02 (2001). Id. Minn. Dep't Human Serv., Recommended Sample Hospital/Clinic Policies—For Your Information for Patients Who Are Deaf, Deafblind, or Hard of Hearing, http://www.dhs.state.mn.us/main/idcplg?IdcService=GET_FILE&RevisionSelectionMethod=LatestReleased&Rendition=Primary&allowInterrupt=1&noSaveAs=1&dDocName=dhs_id_048453 (last visited Feb. 26, 2011). Neb. Comm’n for the Deaf & Hard of Hearing, Americans with Disability Act (ADA) and Its Effect on the Medical Field, http://www.ncdhh.ne.gov/resource_book/hospital_ada.html (last visited Feb. 26, 2011). Id. U.S. Dep't Health & Human Serv. Office for Civil Rights, Resolution Agreement Between the U.S. Department of Health and Human Services Office for Civil Rights and the University of Utah Hospitals and Clinics (2010), http://www.hhs.gov/ocr/civilrights/activities/examples/Disability/uuhcra.pdf. Id. (requiring the hospital system to: (1) appoint a section 504/ADA coordinator; (2) establish a section 504/ADA grievance procedure; (3) develop a non-discrimination statement to be distributed to patients; (4) begin assessments of the need for auxiliary aids; and (5) provide aids as necessary; also specifically detailing the method of assessment, the circumstances in which aids must be provided, disqualification of family members from acting as interpreters, the procedure for obtaining qualified interpreters, and the timeframe for compliance). U.S. Dep't Health & Human Servs. Office for Civil Rights, Settlement Agreement Between the U.S. Department of Health and Human Services Office for Civil Rights and Fort Washington Medical Center (2009), http://www.hhs.gov/ocr/civilrights/activities/examples/Disability/ftwashmedcntrra.pdf. Id. (requiring the hospital system to: (1) appoint a section 504/ADA coordinator; (2) establish a section 504/ADA grievance procedure; (3) develop a non-discrimination statement to be distributed to patients; (4) begin assessments of the need for auxiliary aids; and (5) provide aids as necessary; also specifically detailing the method of assessment, the circumstances in which aids must be provided, disqualification of family members from acting as interpreters, the procedure for obtaining qualified interpreters, and the timeframe for compliance). U.S. Dep't Health and Human Servs. Office for Civil Rights, Resolution Agreement Between the U.S. Department of Health and Human Services Office for Civil Rights and Scottsdale Healthcare-Osborn (2008), http://www.hhs.gov/ocr/civilrights/activities/agreements/scottsdaleagree.html. Id. (agreeing to basic terms regarding the provision of auxiliary aids, adoption of assessment guidelines, provision of qualified interpreters, disqualification of family members as interpreters, notification of auxiliary aid availability, and a timeframe for compliance). Negron v. Snoqualmie Valley Hosp., 936 P.2d 55 (Wash. Ct. App. 1997). Id. Borngesser ex rel. Estate of Borngesser v. Jersey Shore Med. Ctr., 774 A.2d 615 (N.J. Super. Ct. App. Div. 2001). Id. Id. at 628. Id. at 625-27. Id. at 618. Id. at 629. Alvarez v. New York City Health & Hosp. Corp., No. 99 Civ. 3215(RCC), 2002 WL 1585637 (S.D.N.Y. July 17, 2002). Id. Aikens v. St. Helena Hosp., 843 F. Supp. 1329 (N.D. Cal. 1994). Id. Id. at 1332. Id. at 1336-38. Stipulated Consent Decree and Order, United States v. Fairview Health Serv., Civ. No. 04-CV-4955 DSD/SRN (D. Minn. Dec. 7, 2004), available at http://www.ada.gov/fairview.htm (last visited Feb. 26, 2011). Id. Id. Id. Am. Med. Ass’n, Americans with Disabilities Act and Hearing Interpreters, http://www.ama-assn.org/ama/pub/physician-resources/legal-topics/regulatory-compliance-topics/the-americans-disabilities-act-hearing-interpreters.shtml (last visited Feb. 26, 2011). Id. Id. (emphasis added). U.S. Dep't of Justice Civil Rights Div., supra note 27. Am. Med. Ass’n, supra note 67. Id. Id. New Milford Hospital, Interpreters/TDD Services, http://www.newmilfordhospital.org/patientinfo/patientinfo_guide_assistancehearing.aspx (last visited Feb. 27, 2011). Id. Conn. Gen. Stat. § 46a-64 (2010). Consent Decree Regarding Health Care Services to People Who Are Deaf or Hard of Hearing, Conn. Ass’n of the Deaf et al. v. Middlesex Mem’l Hosp., No. 395-CV-02408 (AHN) (D. Conn. June 26, 1998), available at http://www.ada.gov/cthosp.htm. Id. Fed. R. Civ. P. 24(b). Consent Decree, supra note 77. Id. U.S. Dep't Health & Human Servs. Office for Civil Rights, supra note 43. Id. Id. Id. Id. Id. Id. Id. Id. Id. Id. Id. Id. Id. Id. Id. Id. Id. U.S. Dep't of Justice Civil Rights Div., supra note 27. Id. Id. Id. Id. Id. Id. Am. Med. Ass’n, supra note 67. U.S. Dep't of Justice Civil Rights Div., supra note 27. Am. Med. Ass’n, supra note 67. U.S. Dep't of Justice Civil Rights Div., supra note 27. Am. Med. Ass’n, supra note 67. U.S. Dep't of Justice Civil Rights Div., supra note 27.