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Job Stress Characteristics of Computer Work in Japan

1995; Elsevier BV; Linguagem: Inglês

10.1016/s0921-2647(06)80298-4

2212-1226

Norito Kawakami, C.R. Roberts, Takashi Haratani,

Work-Family Balance Challenges

Publisher Summary This chapter presents the study (1) to know the job stress characteristics of computer-related occupations in Japan, such as computer engineers, computer technicians and programmers, (2) to classify these computer-related occupations further based on the patterns of job stress, and (3) to compare the job stress characteristics among clerical workers and machine operators using computer equipments with different frequencies. A random sample is surveyed from 2,500 employees in one factory and all employees of another factory of a computer company in Japan using a mailed questionnaire. A total of 2,314 (72%) returned the questionnaire. Data from 1,552 male and 262 female respondents who completed the questionnaire are analyzed. The results indicates that use of computer equipments in 25–50% of their work is associated with higher job control in male machine operators and with less role ambiguity, higher skill utilization and supervisor support in female clerical workers and machine operators. While high-frequent user of video display terminal or other computer equipments perceived more job stress including lower job control, low-frequent use of these equipments might be associated with passive and isolated work situation.