Importancia de la comunicación interpersonal en relación médico-paciente en atención primaria
2012; Carlos III University of Madrid; Volume: 3; Issue: 1 Linguagem: Inglês
ISSN
1989-9882
AutoresAlberto Blázquez Manzano, Sebastián Feu Molina, Eulalio Ruiz Muñoz, Juana María Gutiérrez Caballero,
Tópico(s)Patient Satisfaction in Healthcare
ResumoThis article aims to understand the aspects that influence the communicative context of the relationship of primary care health professionals (physicians and nurses) in consultation and influencing patient satisfaction and treatment adherence, among other aspects. Theoretical study was conducted through a literature review, using meta-search of the PubMed database and journals. The paper proposes strategies of persuasion and intervention guidelines to improve this relationship, focusing on nonverbal behavior, allowing greater efficiency in the information provided by these professionals, taking into account the limited time available in which queries. Optimizing the user-physician interpersonal communication, or nurse-user, leading to improved health care, including diagnosis and treatment. Therefore must promote the acquisition and
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