The Software Usability Measurement Inventory: Background and Usage
1996; Informa; Linguagem: Inglês
10.1201/9781498710411-33
Autores Tópico(s)Software Engineering Techniques and Practices
ResumoThe Software Usability Measurement Inventory (SUMI) is the latest development in a series of studies into questionnaire methods of analyzing user reactions which started in 1986. An earlier landmark was the Computer User Satisfaction Inventory (CUSI) (see Kirakowski, 1987; Kirakowski and Corbett, 1988). Both CUSI and SUMI depend on there being a working version of the software system. A group of typical users is needed, who have experience of doing a set of representative tasks with the system in a known and specifiable environment. The users then rate the system using the questionnaire and the results are analyzed in a standardized manner, to yield quantitative, numerical data. The result is the users' view of the quality of use of the system being evaluated.
Referência(s)