Produção Nacional
As estratégias de influência dos stakeholders nas organizações da indústria da construção civil: setor de edificações em balneário Camboriú – SC
2008; Associação Nacional de Tecnologia do Ambiente Construído; Volume: 8; Issue: 3 Linguagem: Inglês
ISSN
1678-8621
AutoresValmir Emil Hoffmann, José Ademar Procopiak Filho, Carlos Ricardo Rossetto,
Tópico(s)Construction Project Management and Performance
ResumoLiterature on organizational strategy has stressed the importance company knowledge on stakeholders and of taking into account their organizational expectations. The aim of this article was to identify stakeholders, their degree of influence, and the influence strategies they adopt when interacting with organizations of the Building Industry from the town of Balneario Camboriu, Brazil. This mostly quantitative study identified 25 stakeholders in the external environment and four of the internal environment. The most important external stakeholders were clients, concrete suppliers, labour contractors, steel suppliers, and landowners, whereas in the internal environment, the stakeholders that use influence strategies were employees, engineers, workers, and architects. The degree of interdependence of concrete, steel, lifts, and ceramic tiles suppliers, landowners, employees, including engineers and architects, with construction is higher and these stakeholders may apply the “direct use” strategy. All other stakeholders have a lower degree of influence and may use the “direct retention” strategy.
Referência(s)