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Customization, Transparency and Proximity: A User-Centered Content Strategy Applied to the Design of a Virtual Library Website

2014; Springer Science+Business Media; Linguagem: Inglês

10.1007/978-3-319-07857-1_34

1865-0937

Mireia Leg, Mireia Pérez Cervera, Pablo Rebaque-Rivas,

Multimedia Communication and Technology

We present a case study of the redesign of the organizational presentation and content of the Virtual Library website at the Universitat Oberta de Catalunya (Open University of Catalonia, UOC), based on a user-centered design strategy. The aim of the redesign was to provide users with more intuitive, usable and understandable content (textual content, resources and services) by implementing criteria of customization, transparency and proximity. The study also presents a selection of best practices for applying these criteria to the design of other library websites.