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Promoting Informed Choice: Evaluating a Decision-Making Tool for Family Planning Clients and Providers in Mexico

2005; Guttmacher Institute; Volume: 31; Issue: 04 Linguagem: Inglês

10.1363/3116205

1943-4154

Young Mi Kim, David Silva, W Rinehart, Sarah Prammawat, Sarah Lindstrom Johnson, Kathryn Church, Adrienne Kols, Antonieta Martin,

Adolescent Sexual and Reproductive Health

To help improve the quality of family planning services, the Department of Reproductive Health and Research at the World Health Organization (WHO) is leading the development of four evidence-based guidelines and tools. 6One of these is the Decision-Making Tool for Family Planning Clients and Providers, 7 a two-sided flipchart with one side designed to function as a decision aid for clients and the other side to act as a job aid for providers.Decision aids guide patients through a series of steps, giving them personalized information and helping them clarify their values regarding benefits and risks, ultimately aiding their choice of health care options. 8The WHO flipchart uses clients' pages with simple language and illustrations to raise key issues in an orderly decision-making process; providers expand on these messages during consultations and tailor the information to the needs of the client.Job aids improve worker performance and make performance more consistent, by reducing guesswork, minimizing reliance on memory and promoting compliance with standards. 9The WHO flipchart functions as a job aid by supplying providers with directions, technical information, sample questions and statements, and counseling tips.