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Early predictors of job burnout and engagement.

2008; American Psychological Association; Volume: 93; Issue: 3 Linguagem: Inglês

10.1037/0021-9010.93.3.498

1939-1854

Christina Maslach, Michael P. Leiter,

Job Satisfaction and Organizational Behavior

A longitudinal study predicted changes in burnout or engagement a year later by identifying 2 types of early indicators at the initial assessment. Organizational employees (N = 466) completed measures of burnout and 6 areas of worklife at 2 times with a 1-year interval. Those people who showed an inconsistent pattern at Time 1 were more likely to change over the year than were those who did not. Among this group, those who also displayed a workplace incongruity in the area of fairness moved to burnout at Time 2, while those without this incongruity moved toward engagement. The implications of these 2 predictive indicators are discussed in terms of the enhanced ability to customize interventions for targeted groups within the workplace.