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Facilitating a Safe Transition From the Pediatric Emergency Department to Home With a Post-Discharge Phone Call: A Quality-Improvement Initiative to Improve Patient Safety

2013; Elsevier BV; Volume: 40; Issue: 3 Linguagem: Inglês

10.1016/j.jen.2013.02.003

1527-2966

Pamela Bucaro, Erin Black,

Healthcare Policy and Management

It's Sunday morning; a blood culture on an 8-month-old infant seen in the urgent care facility yesterday is now growing gram-positive cocci. Because the urgent care facility is closed, the laboratory is calling the busy emergency department in search of someone to follow up with this result. Who is available to make sure this parent is contacted and additional follow-up is completed? Pamela J. Bucaro, Member, Greater Cincinnati Chapter, is Clinical Nurse Specialist, Soin Pediatric Trauma and Emergency Department, Dayton Children's Medical Center, Dayton, OH. Erin Black, Member, Greater Cincinnati Chapter, is Outreach Nurse, Soin Pediatric Trauma and Emergency Department, Dayton Children's Medical Center, Dayton, OH.