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The Impact of Informational Feedback on Energy Consumption -- A Survey of the Experimental Evidence

2009; RELX Group (Netherlands); Linguagem: Inglês

10.2139/ssrn.1407701

1556-5068

Ahmad Faruqui, Sanem Sergici, Sharif Ahmed,

Environmental Education and Sustainability

In theory, In-Home Displays (IHDs) can revolutionize the way utilities communicate information to customers because they can induce changes in customer behavior even when they are not accompanied by a change in electric prices or rebates for purchasing efficient equipment. IHDs provide consumers with direct feedback - real-time information on energy consumption and costs - and turn a once opaque and static electric bill into a transparent, dynamic, and controllable process. However, to what extent do consumers actually respond to the direct feedback provided by IHDs?