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Clinical operations management in radiology

2004; Elsevier BV; Volume: 1; Issue: 9 Linguagem: Inglês

10.1016/j.jacr.2004.04.015

1558-349X

Silvia Ondategui‐Parra, Ileana E. Gill, Jui G. Bhagwat, Lisa A. Intrieri, Adheet Gogate, Kelly H. Zou, Eric Nathanson, Steven E. Seltzer, Pablo R. Ros,

Healthcare Operations and Scheduling Optimization

Providing radiology services is a complex and technically demanding enterprise in which the application of operations management (OM) tools can play a substantial role in process management and improvement. This paper considers the benefits of an OM process in a radiology setting. Available techniques and concepts of OM are addressed, along with gains and benefits that can be derived from these processes. A reference framework for the radiology processes is described, distinguishing two phases in the initial assessment of a unit: the diagnostic phase and the redesign phase.