Artigo Acesso aberto Revisado por pares

A real-world MCDA application: evaluating software

2000; Wiley; Volume: 9; Issue: 5 Linguagem: Inglês

10.1002/1099-1360(200009)9

ISSN

1099-1360

Autores

E. Paschetta, A. Tsouki�s,

Tópico(s)

Usability and User Interface Design

Resumo

Journal of Multi-Criteria Decision AnalysisVolume 9, Issue 5 p. 205-226 Research Article A real-world MCDA application: evaluating software E. Paschetta, E. Paschetta CSELT spa, Torino, ItalySearch for more papers by this authorA. Tsoukiàs, Corresponding Author A. Tsoukiàs [email protected] LAMSADE-CNRS, Université Paris Dauphine, Paris, FranceLAMSADE-CNRS, Université Paris Dauphine, Place du Marechal de Lattre de Tassigny, 75775 Paris Cedex 16, FranceSearch for more papers by this author E. Paschetta, E. Paschetta CSELT spa, Torino, ItalySearch for more papers by this authorA. Tsoukiàs, Corresponding Author A. Tsoukiàs [email protected] LAMSADE-CNRS, Université Paris Dauphine, Paris, FranceLAMSADE-CNRS, Université Paris Dauphine, Place du Marechal de Lattre de Tassigny, 75775 Paris Cedex 16, FranceSearch for more papers by this author First published: 31 October 2000 https://doi.org/10.1002/1099-1360(200009)9:5 3.0.CO;2-OCitations: 15AboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onEmailFacebookTwitterLinkedInRedditWechat Abstract A real-world multi-criteria decision aid (MCDA) application on software evaluation is presented in this paper. The decision process concerned a big Italian company faced with the management of a call for tenders for a very important software acquisition. The decision aiding process is extensively presented and discussed, mainly as far as its products are concerned, i.e. –the problem situation; –the problem formulation; –the evaluation model; –the final recommendation. The results of the experience are discussed using the comments of the client of the study. Copyright © 2000 John Wiley & Sons, Ltd. References Bana e Costa C, Ensslin L, Corrêa EC, Vansnick JC. 1997. Decision support systems in action: integrated application in a multicriteria decision aid process. European Journal of Operational Research 113: 315–335. 10.1016/S0377-2217(98)00219-7 Web of Science®Google Scholar Belton V, Ackermann F, Shepherd I. 1997. Integrated support from problem structuring through alternative evaluation using COPE and VISA. 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