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Artigo Revisado por pares
BIBTEX RIS

Influencing customer’s purchase intentions through firm participation in online consumer communities

2014; Springer Science+Business Media; Volume: 24; Issue: 4 Linguagem: Inglês

10.1007/s12525-014-0169-3

ISSN

1422-8890

Autores

Leslie Jordan Albert, Nitin Aggarwal, Timothy R. Hill,

Tópico(s)

Customer Service Quality and Loyalty

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