Overcoming Information Overload in the Enterprise: The Active Approach
2010; IEEE Computer Society; Volume: 14; Issue: 6 Linguagem: Inglês
10.1109/mic.2010.146
ISSN1941-0131
AutoresElena Simperl, Ian Thurlow, Paul Warren, Frank Dengler, John Davies, Marko Grobelnik, Dunja Mladenić, José Manuel Gómez-Pérez, Carlos Ruíz Moreno,
Tópico(s)Wikis in Education and Collaboration
ResumoKnowledge workers are central to an organization's success, yet their information management tools often hamper their productivity. This has major implications for businesses across the globe because their commercial advantage relies on the optimal exploitation of their own enterprise information, the huge volumes of online information, and the productivity of the required knowledge work. The Active project addresses this challenge through an integrated knowledge management workspace that reduces information overload by significantly improving the mechanisms for creating, managing, and using information. The project's approach follows three themes: sharing information through tagging, wikis, and ontologies; prioritizing information delivery by understanding users' current-task context; and leveraging informal processes that are learned from user behavior.
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