A hard sell…: Durrance, Joan C, and Fisher, Karen EHow libraries and librarians help: a guide to identifying user-centred outcomes.Chicago, American Library Association, 2005. 183p US$45.00 soft ISBN 0838908926
2006; Taylor & Francis; Volume: 55; Issue: 2 Linguagem: Inglês
10.1080/00049670.2006.10721840
ISSN2201-4276
Autores Tópico(s)Web and Library Services
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