Incorporating Patient Satisfaction Standards Into Quality of Care Measures
1988; Lippincott Williams & Wilkins; Volume: 18; Issue: 11 Linguagem: Inglês
10.1097/00005110-198811010-00001
ISSN1539-0721
Autores Tópico(s)Patient Satisfaction in Healthcare
ResumoLeann Strasen, RN, DPA, vice president, operations, at Henry Mayo Newhall Memorial Hospital, Valencia, California.
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