A review of:“ Quality Improvement through Planned Experimentation ” Ronald D. Moen, Thomas W. Nolan and Lloyd P. Provost McGraw-Hill, New York, 1999, XVI + 474 pages + CD, ISBN: 0-07-913781-4
1999; Taylor & Francis; Volume: 31; Issue: 12 Linguagem: Inglês
10.1080/07408179908969921
ISSN1545-8830
Autores Tópico(s)Quality and Supply Management
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