Artigo Revisado por pares

“The Art of Knowing”: Social and Tacit Dimensions of Knowledge and the Limits of the Community of Practice

2005; Taylor & Francis; Volume: 21; Issue: 2 Linguagem: Inglês

10.1080/01972240590925311

ISSN

1087-6537

Autores

Paul Duguid,

Tópico(s)

Political Economy and Marxism

Resumo

Community of practice theory is inherently a social theory. As such it is distinct from more individualist accounts of human behavior, such as mainstream economics. Consequently, community of practice theory and economics favor different accounts of knowledge. Taking a community of practice perspective, this article challenges economists' attempts to reduce knowledge to information held by individuals and to reject tacit knowledge as mere uncodified explicit knowledge. The essay argues that Polanyi's notion of a tacit dimension affected numerous disciplines (including economics) because it addressed aspects of learning and identity that conventional social sciences overlooked. The article situates knowledge, identity, and learning within communities and points to ethical and epistemic entailments of community practice. In so doing it attempts to limit, rather than expand, the scope of community of practice analysis and to stress the difference, rather than the commonalities, between this and other apparently congenial forms of social analysis. KEYWORDS: codificationcommunities of practiceeconomicsknowledgemethodological individualismpractice theorysocial capital Notes 1It is this sustenance and reproduction of practice through the opposing demands of continuity and displacement that gives CoPs their interdependent tension and dynamism. Nonetheless, the notion has repeatedly been applied to transient, cross-functional teams and miscellaneous work groups. See, for example, Nonaka (1994) Nonaka, Ikujiro. 1994. A dynamic theory of organizational knowledge creation. Organization Science, 5(1): 14–37. [Crossref], [Web of Science ®] , [Google Scholar]. 2 Hables Grey (2002) Hables Grey, Chris. 2002. The political implications of information theory, digital divide, culture and human-computer interface design and the revolution in military affairs., New York: Columbia University. Paper presented at the SSRC Summer Institute, Information Technology and Social Research: Setting the Agenda [Google Scholar] portrays information as a fundamental particle. The commonplace notion that there is an ascendancy from data through information to knowledge appears regularly in the economics literature (Ancori et al. 2000 Ancori, Bernard, Bureth, Antoine and Cohendet, Patrick. 2000. The economics of knowledge: The debate about codification and tacit knowledge. Industrial and Corporate Change, 9(2): 255–287. [Crossref] , [Google Scholar]). Tuomi (2000) Tuomi, Ilkka. 2000. Data is more than knowledge: Implications of the reversed knowledge hierarchy for knowledge management and organizational memory. Journal of Management Information Systems, 16(3): 103–118. [Taylor & Francis Online], [Web of Science ®] , [Google Scholar] exposes flaws in the protect argument. 3 Shannon and Weaver (1964) Shannon, Claude and Weaver, Warren. 1964. The mathematical theory of communication, Urbana: University of Illinois Press. [Google Scholar] note that the technical sense of communication is indifferent to meaning. The technical notion suggests that information reduces uncertainty; many who have to deal with the "tsunami of information" in the current "flux" (Steinmueller, 2000 Steinmueller, Edward W. 2000. Will new information and communication technologies improve the "codification" of knowledge?. Industrial and Corporate Change, 9(2): 361–376. [CROSSREF] [Google Scholar], p. 373) understandably assume the opposite. Applying the technical notion to human practice assumes that humans are Turing machines, a complex claim that needs to be argued rather than assumed (Floridi, 1999 Floridi, Luciano. 1999. Philosophy and computing: An introduction, London: Routledge. [Google Scholar]). 4Page numbers refer to Cowan et al. (2000) Cowan, Robin, Paul, David A. and Foray, Dominique. 2000. The explicit economics of knowledge codification and tacitness. Industrial and Corporate Change, 9(2): 211–253. [CROSSREF][Crossref] , [Google Scholar] unless otherwise noted. 5While this article does attempt to defend the tacit from this attack, I am more skeptical than the SE and do not hold that such a defense threatens the foundations of economics. 6The paradox—though not its political implications—is suggested in Winter (1987) Winter, Sidney G. 1987. "Knowledge and competence as strategic assets.". In The competitive challenge: Strategies for industrial renewal, Edited by: Teece, D. 159–184. Cambridge, MA: Ballinger. [Google Scholar] and addressed directly in Brown and Duguid (2000 Brown, John and Duguid, Paul. 2000. The social life of information, Boston: Cambridge University Press. [Google Scholar], 2001 Brown, John and Duguid, Paul. 2001. Knowledge and organization: A social-practice perspective. Organization Science, 12(2): 198–213. [CROSSREF][Crossref], [Web of Science ®] , [Google Scholar]). Intriguingly, Polanyi, the indirect target of the SE, was very interested in the political issues. See Polanyi (1944) Polanyi, Michael. 1944. Patent reform. Review of Economic Studies, : 61–76. [Google Scholar]. 7The economic historian Mokyr (2002) Mokyr, J. 2002. The gifts of Athena: Historical origins of the knowledge economy, Princeton, NJ: Princeton University Press. [Google Scholar] clearly recognizes the dimensional, irreducible character of tacit knowledge ("Tacit knowledge and formal or verbal knowledge should not be thought of as substitutes but as complements," p. 73). 8Ryle is often misread, perhaps most egregiously by Nonaka (1994) Nonaka, Ikujiro. 1994. A dynamic theory of organizational knowledge creation. Organization Science, 5(1): 14–37. [Crossref], [Web of Science ®] , [Google Scholar] and Nonaka and Takeuchi (1995) Nonaka, Ikujiro and Takeuchi, Hirotaka. 1995. The knowledge-creating company: How Japanese companies create the dynamics of innovation, New York: Oxford University Press. [Google Scholar]. 9See also Wittgenstein (1958) Wittgenstein, Ludwig. 1958. Philosophical investigations, Oxford: Basil Blackwell and Mott. trans. G. E. M. Anscombe. [Google Scholar], pp. 19e, 29e and 40e. 10The SE concede that "Successfully reading the code … may involve prior acquisition of considerable specialized knowledge (quite possibly including knowledge not written down anywhere 11 Richardson (1972) Richardson, G. B. 1972. The organisation of industry. The Economics Journal, 82(327): 883–896. [Crossref], [Web of Science ®] , [Google Scholar], who discussed the terrain between market and hierarchy early and with insight, notes, "Technology cannot always be transferred simply by selling the right to use a process. It is rarely reducible to mere information to be passed on but consists also of experience and skills. In terms of Professor Ryle's celebrated distinction, much of it is 'knowledge how' rather than `knowledge that"'protect (p. 895). 12Diderot and D'Alembert's encyclopedia is the cynosure of enlightenment codification, but such things as Moxon's "exercises" (1693) offer earlier examples. See also Davis (1975) Natalie Zemon, Davis. 1975. "Printing and the people.". In Society and culture in early modern france, 189–226. Stanford, CA: Stanford University Press. [Google Scholar]. For early belief in a universal library and its rebirth in the digital age, see O'Donnell (1998). Philosophically, logical positivism perhaps marked the end of this confidence in the exclusive character of explicit knowledge, though clearly it lives on in economics. 13The multiple terms Nonaka (1994) Nonaka, Ikujiro. 1994. A dynamic theory of organizational knowledge creation. Organization Science, 5(1): 14–37. [Crossref], [Web of Science ®] , [Google Scholar] uses to try to encompass the process of translation hint at some of the problems inherent in the notion. As well as translating and transforming, these include externalizing, converting, interacting, interchanging, articulating, merging, shifting, entangling, resolving, transferring, harmonizing, crystallizing. 14Endorsing Ryle's notion that these things come with practice, McCloskey ends by admonishing students with a very old joke situated insightfully for a new domain: "How do you get to the Council of Economic Advisors? … Practice, practice" (McCloskey, 1985 McCloskey, Donald N. 1985. The rhetoric of economics, Madison: University of Wisconsin Press. [Google Scholar], protect p. 178). 15Ryle's argument raises some questions about Argyris and protect Schön's (1978) notion of "second loop learning." See also Giddens's (1984) Giddens, Anthony. 1984. The constitution of society: Outline of the theory of structuration, Berkeley: California University Press. [Google Scholar] Rylean discussion of reflexive monitoring, which concludes, "Understanding is not a mental process accompanying the solving of a puzzle. … It is simply being able to apply the formula in the right context" (p. 20). Polanyi, it needs to be noted, did not agree with Ryle on this point. See Polanyi (1958) Polanyi, Michael. 1958. Personal knowledge., London: Routledge and Kegan Paul. [Google Scholar], p. 372. 16 David's (1997) David, P. A. 1997. From market magic to calypso science policy: Review of Terence Kealey's. The Economic Laws of Scientific Research. Research Policy, 26(2): 229–255. [Google Scholar] critique of Kealey, for example, rightly scolds Kealey, a biochemist, for failing to read economics literature as an economist would. 17While "identity" can seem unpleasantly "soft" and far distant from hard-headed economic analysis, its importance is stressed in protect Kogut and Zander's (1996) Kogut, Bruce and Zander, Udo. 1996. What do firms do?: Coordination, identity, & learning. Organization Science, 7(5): 502–518. [Crossref], [Web of Science ®] , [Google Scholar] influential essay. 18Compare Aristotle's comment, cited earlier, that knowing when and how to apply treatment is "no less an achievement than that of being a physician" [emphasis added].} 19See Giddens (1984) Giddens, Anthony. 1984. The constitution of society: Outline of the theory of structuration, Berkeley: California University Press. [Google Scholar] and in particular his use of Garfinkel's theory of "facework." See also Orlikowski (1992 Orlikowski, Wanda. J. 1992. The duality of technology: Rethinking the concept of technology in organization. Organization Science, 3(3): 398–427. [CSA][Crossref], [Web of Science ®] , [Google Scholar], 2002 Orlikowski, Wanda. J. 2002. Knowing in practice: Enacting a collective capability in distributed organizing. Organization Science, 13(3): 249–273. [CROSSREF][Crossref], [Web of Science ®] , [Google Scholar]). (Orlikowski has been centrally instrumental in introducing Giddens's work to organizational studies and this article is particularly indebted to her.) 20The looseness of coordination within an NoP allows for innovation through epistemic speciation. 21Alternative means to bring two different communities into alignment though not necessarily understanding include routines (Nelson & Winter, 1982 Nelson, Richard and Sidney, G. 1982. An evolutionary theory of economic change, Cambridge, MA: Belknap, Harvard University Press. Winter [Google Scholar]), boundary objects (Star & Greisemer, 1989 Star, Susan Leigh and James, R. G. 1989. Institutional ecology, "Translations" and boundary objects: Amateurs and professionals in Berkeley's Museum of Vertebrate Zoology, 1907–39. Social Studies of Science, 19: 387–420. [CSA][Crossref], [Web of Science ®] , [Google Scholar]), and the price mechanism (von Hayek, 1945 von Hayek, Freidrich. A. 1945. The use of knowledge in society.. American Economic Review, 35(September): 519–530. [Google Scholar]). 22Whitehead's joke about Principia Mathematica—he claimed to understand every word but not one of the sentences—suggests the limits of codification. 23As both are cited in this article, it should be noted that Giddens rejects MacIntyre's view of moral order. 24Thompson shows how across the 18th century, English people used the moral economy to defend their customary rights from the market economy. "Open source" software offers intriguing modern parallels (Bollier, 2004 Bollier, David. 2004. Who owns the sky? Reviving the commons.. In These Times, March 29 http://www.inthesetimes.com/comments.php?id=631_O_1_O_C(accessed February 18, 2005). [Google Scholar]). 25Coleman (1988) is quite explicit. His aim is "to import the economist's principle of rational action for use in the analysis of social systems proper … the concept of social capital is a tool to aid in this" (p. 97).

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