Wiki for knowledge sharing, a user-centred evaluation approach: a case study at STMicroelectronics
2014; Emerald Publishing Limited; Volume: 18; Issue: 6 Linguagem: Inglês
10.1108/jkm-04-2014-0123
ISSN1758-7484
AutoresManel Brichni, Nadine Mandran, Lilia Gzara, Sophie Dupuy-Chessa, David Rozier,
Tópico(s)Open Source Software Innovations
ResumoPurpose – The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization. Design/methodology/approach – The aim of this research is to evaluate this Wiki performance regarding knowledge sharing objectives. Findings – A Wiki has been deployed since several years within STMicroelectronics Company to improve Business Intelligence teamwork. Originality/value – The proposed evaluation methodology is based on a user-centered approach.
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