Artigo Revisado por pares

Global corporate visual identity systems: using an extended marketing mix

2000; Emerald Publishing Limited; Volume: 34; Issue: 5/6 Linguagem: Inglês

10.1108/03090560010321910

ISSN

1758-7123

Autores

T.C. Melewar, John Saunders,

Tópico(s)

Marketing and Advertising Strategies

Resumo

Designers have used Corporate Visual Identity Systems (CVIS) to widen the communications mix. Using name, symbol and/or logo, typography, colour and slogan, a CVIS helps transmit a company’s visual identity through fixed assets, such as buildings, vehicles and other business collateral. This wider view of business communications adds an eighth P, publications, to the seven Ps of service marketing: product, price, place, promotion, participants, physical evidence and process. Managerial literature suggests that firms who standardise their CVIS anticipate communications benefits beyond the usual marketing mix. A comparison of multinational companies with and without standardised CVIS supports this view.

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