A Study of the Effectiveness of Performance-Focused Methodology for Improved Outcomes in Alberta Public Healthcare
2010; SAGE Publishing; Volume: 23; Issue: 4 Linguagem: Inglês
10.1016/j.hcmf.2010.08.007
ISSN2352-3883
AutoresJason Werle, Loretta Dobbelsteyn, A. Lynn Feasel, Brooke Hancock, Becky Job, Linda Makar, Heather Manning, Sarah Quigley, Art Teppler, Christopher Smith, Sheila Kelly, Tracy Wasylak,
Tópico(s)Healthcare cost, quality, practices
ResumoThis study evaluates the effectiveness of a performance-focused methodology for engaging multidisciplinary, frontline healthcare teams in making behavioural changes that improve patient care and health system efficiency. Results include significant declines in average length of stay in hospital and waiting time for surgery, and a dramatic increase in early patient ambulation. Performance-focused methodology using key performance indicators, targets, measurement, and ongoing feedback, supported by non-monetary incentives, can quickly improve healthcare outcomes.
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