Portal de Periódicos da CAPES

GP Networks as enablers of quality of care: implementing a practice engagement framework in a General Practice Network

2011; CSIRO Publishing; Volume: 18; Issue: 2 Linguagem: Inglês

10.1071/py11121

1836-7399

Christopher Pearce, Marianne Shearer, Karina Gardner, Jill Kelly, Tony Baixian Xu,

Healthcare Quality and Management

This paper describes how the Melbourne East General Practice Network supports general practice to enable quality of care, it describes the challenges and enablers of change, and the evidence of practice capacity building and improved quality of care. Primary care is well known as a place where quality, relatively inexpensive medical care occurs. General practice is made up of multiple small sites with fragmented systems and a funding system that challenges a whole-of-practice approach to clinical care. General Practice Networks support GPs to synthesise complexity and crystallise solutions that enhance general practice beyond current capacity. Through a culture of change management, GP Networks create the link between the practice and the big picture of the whole health system and reduce the isolation of general practice. They distribute information (evidence-based learning and resources) and provide individualised support, responding to practice need and capacity.