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The strategic changes by adopting internet‐based interorganizational systems

2007; Emerald Publishing Limited; Volume: 30; Issue: 7 Linguagem: Inglês

10.1108/01409170710759711

1758-6135

Ivan Ka Wai Lai,

Outsourcing and Supply Chain Management

Purpose The objective of this paper is to investigate the strategic changes from adopting Internet‐based Interorganizational Systems (IIOS) within the logistics industry. Design/methodology/approach This paper reviews literature of the evolution of IIOS from Interorganizational Systems (IOS); identifies challenges encountered by the logistics industry in a new digital economy; presents an IIOS model for the logistics industry; and examines a number of strategic changes of adopting IIOS from a case study. Findings The paper illustrates a number of strategic changes by adopting IIOS from a case study. Research limitations/implications It supports the development of the IIOS model for the logistics industry; links this theoretical model into practice; and provides the direction for future research. Practical implications This paper is very useful for third‐party logistics providers as it helps them to understand how IIOS changes the structure of the logistics industry and alters the rules of competition. Originality/value This study provides a contribution in practice by linking a theoretical IIOS model for the logistics industry to a practical real case.