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Operationalizing IPS2 Development Process: A method for Realizing IPS2 Developments based on Process-based Project Planning

2014; Elsevier BV; Volume: 16; Linguagem: Inglês

10.1016/j.procir.2014.01.024

2212-8271

Nguyễn Hoài Nam, Konrad Exner, Christian Schnürmacher, Rainer Stark,

Design Education and Practice

By offering Industrial Product Service Systems (IPS2) to their customers companies differentiate themselves from their competitors. However, companies are still facing the problem of a more complex and challenging development process which causes an increasing demand for new methods and tools for the integrated development of products and services. Although a generic PSS development process [4] has been developed within the scope of the Collaborative Research Center Transregio 29 (CRC TR29) to provide guidance for IPS2 development, a method for operationalizing this generic process and therefore supporting companies in planning integrated IPS2 development projects, is still missing. To overcome this shortcoming, a method for operationalizing the mentioned generic PSS development process was developed within the CRC TR29. This method describes a systematic approach for transferring the generic PSS development process into concrete project plans considering project specific boundary conditions within a project management software. Basis of the operationalization is the process-based PSS Development Project Management approach [3], which enables a straightforward, standardized and consequently a complete and high quality project plan. In this paper, the method for operationalizing IPS2 development process will be lilustrated by a test case of a crane manufacturer.