The Analytic Hierarchy Process and its Application to an Information Technology Decision
1990; Palgrave Macmillan; Volume: 41; Issue: 1 Linguagem: Inglês
10.1057/jors.1990.6
ISSN1476-9360
Autores Tópico(s)Multi-Criteria Decision Making
ResumoAbstractAbstractThis paper describes how the analytic hierarchy process was applied to a decision concerning the selection of a computer operating system. Various practical issues and problems which arose whilst using the process are discussed. The method was found to be a useful aid for identifying the criteria upon which a decision depends. It also revealed useful data about the concerns and preferences of decision-makers. Some problems were, however, encountered when assessing the importance of an intangible factor relative to a tangible factor. Also, it was difficult to interpret the options' final scores because the method does not provide an indication of statistical significance.Keywords: analytic hierarchy processcomputer systemsdecision-making
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