Portal de Periódicos da CAPES

Social media use, perceptions of decision-making power, and public relations roles

2009; Elsevier BV; Volume: 35; Issue: 4 Linguagem: Inglês

10.1016/j.pubrev.2009.07.003

1873-4537

Marichris Diga, Tom Kelleher,

Knowledge Management and Sharing

Public relations practitioners in this study who were more frequent users of social network sites and social media tools reported greater perceptions of their own structural, expert and prestige power. Forty of 115 members of a PRSA chapter responded to the survey request. In terms of day-to-day practice, the sample matched national samples of practitioners, with manager and technician questionnaire items loading on the exact same factors as in prior studies. However, those enacting predominantly manager roles did not differ significantly from those enacting predominately technician roles in social media use. This study points to the need for future research to examine more closely the use of social media in the daily roles of public relations practitioners.