Leadership, burnout, and job satisfaction in outpatient drug-free treatment programs
2009; Elsevier BV; Volume: 37; Issue: 2 Linguagem: Inglês
10.1016/j.jsat.2008.12.002
ISSN1873-6483
AutoresKirk M. Broome, Danica K. Knight, Jennifer R. Edwards, Patrick M. Flynn,
Tópico(s)Health Policy Implementation Science
ResumoCounselors are a critical component of substance abuse treatment programming, but their working experiences are not yet well understood. As treatment improvement efforts focus increasingly on these individuals, their perceptions of program leadership, emotional burnout, and job satisfaction and related attitudes take on greater significance. This study explores counselor views and the impact of organizational context using data from a nationwide set of 94 outpatient drug-free treatment programs in a hierarchical linear model analysis. Results show counselors hold generally positive opinions of program director leadership and job satisfaction and have low levels of burnout, but they also have important variations in their ratings. Higher counselor caseloads were related to poorer ratings, and leadership behaviors predicted both satisfaction and burnout. These findings add further evidence that treatment providers should also address the workplace environment for staff as part of quality improvement efforts.
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