Artigo Acesso aberto

Measuring Tourist Satisfaction by the Jordanian Tourism Services in the Area off Um Qais

2012; Canadian Center of Science and Education; Volume: 4; Issue: 1 Linguagem: Inglês

10.5539/ijms.v4n1p150

ISSN

1918-7203

Autores

Marzouq Ayed Al Qeed, Moayyad A. Fawaeer, Bader A. Qaid,

Tópico(s)

Organizational and Employee Performance

Resumo

This study lies in the measurement of tourist satisfaction by the Jordanian tourism services provided in the area of Umm Qais tourism in terms of hotel services and the provision of means of transport, restaurants and other services that contribute to the satisfaction of tourists through marketing and promotion through various means.By returning to the study references and studies related to the research topic and methodology used to prepare the analytical and descriptive identification, we reached out the results that would contribute to the tourists satisfaction with the services provided in the area of Umm Qais through our findings and recommendations.

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