Portal de Periódicos da CAPES

Value Stream Management

1998; Emerald Publishing Limited; Volume: 9; Issue: 1 Linguagem: Inglês

10.1108/09574099810805726

1758-6550

Peter Hines, Nick Rich, John Bicheno, David Brunt, David Taylor, Chris Butterworth, James Sullivan,

Quality and Supply Management

Abstract Value Stream Management is a new strategic and operational approach to the data capture, analysis, planning and implementation of effective change within the core cross‐functional or cross‐company processes required to achieve a truly lean enterprise. This paper describes the method in detail including a summary of the previous Value Stream Mapping approach and its weaknesses. The new approach involves a strategic review of a business or supply chain's activities, the delimitation of key processes and the mapping of these processes. A description of how to analyze and synthesize these data is followed by a section on an approach to planning strategic and operational change together with a framework in which to do this. The benefits and limitations of the new approach are summarized.