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Analyzing Human Resource Management Practices Within the GSD Context

2012; Taylor & Francis; Volume: 15; Issue: 3 Linguagem: Inglês

10.1080/1097198x.2012.10845617

1097-198X

Ricardo Colomo‐Palacios, Cristina Casado‐Lumbreras, Pedro Soto‐Acosta, Sanjay Misra, Francisco José García‐Peñalvo,

Knowledge Management and Sharing

AbstractThe development of software across different countries (and time zones) differs substantially from software development in one single country or region. The management of processes and people, who work in globally distributed teams, requires a high level of coordination and collaboration which needs to be based on established human resource management practices. The People Capability Maturity Model (People-CMM) provides a complete framework that enables quality in human resource management to be improved. However, today, the adoption of the People-CMM within organizations using Global Software Development (GSD) is not an easy task. This paper uses an empirical study to analyze the implementation of the People-CMM within the GSD context. Results confirm that cultural and communication problems are the main challenges in the implementation of the People-CMM adoption within GSD scenarios.Keywords: People-CMMGlobal Software DevelopmentDistributed Software DevelopmentCompetency Additional informationNotes on contributorsRicardo Colomo-PalaciosRicardo Colomo-Palacios is an associate professor at the Computer Science Department of the Universidad Carlos III de Madrid. His research interests include applied research in information systems, software project management and people in software projects. He received his PhD in computer science from the Universidad Politécnica of Madrid (2005). He is serving as Associate Editor for several international journals and Editor in Chief of International Journal of Human Capital and Information Technology Professionals.Cristina Casado-LumbrerasCristina Casado-Lumbreras is adjunt professor at Universidad Complutense de Madrid. She received her PhD in Psychology from the Universidad Autónoma of Madrid (2003). She has been working in several research institutions and Universities since nineties including Universidad Autónoma of Madrid, Universidad Complutense of Madrid and Escuela de Administración de Empresas (EAE). Her research interests include human capital development, staffing and, lately, emotions in organizational contexts.Pedro Soto-AcostaPedro Soto-Acosta is an associate professor of Management at the University of Murcia (UM). He holds a PhD in management information systems (MISs) and a Master's degree in technology management from the UM. He received his BA in accounting and finance from the Manchester Metropolitan University and his BA in business administration from the UM. He attended postgraduate courses at Harvard University. He is also an Associate Editor for several international journals and Chairman of various international conferences.Sanjay MisraSanjay Misra obtained M.Tech. Degree in Software Engineering from Motilal Nehru National Institute of Technology, Allahabad India and D.Phil, from University of Allahabad, India. His research interests include Software quality, software metrics, software process improvement and software project management. He published more than 70 papers in these areas and got several awards for outstanding publications. He is founder of several international workshops and is serving as editor in chief and associate editor of several journals of international repute.Francisco José García-PeñalvoFrancisco J. García-Peñalvo received a PhD in Computer Science (2000) from the University of Salamanca, Spain. He works as a Teacher in the Computer Science Department of the University of Salamanca. He is the Director of the research GRoup in InterAction and e-Learning (GRIAL). His main research interests are e-Learning systems, web engineering, semantic web, human-computer interaction and software reuse.