Portal de Periódicos da CAPES

Motivating Millennials: Improving Practices in Recruiting, Retaining, and Motivating Younger Library Staff

2012; Elsevier BV; Volume: 38; Issue: 3 Linguagem: Inglês

10.1016/j.acalib.2012.02.008

1879-1999

Sara Dawn Smith, Quinn Galbraith,

Web and Library Services

Working with younger staff and student employees can be a challenge for library supervisors in a multigenerational workplace. Because members of the Millennial Generation have different work expectations, managers need to adjust to best meet their needs. By surveying its five hundred student employees, Brigham Young University's Harold B. Lee Library has learned ways to avoid miscommunication due to generational differences and to better supervise and motivate student employees. The purpose of this paper is to explore the library survey results and results from other national surveys, and to share what was learned from student employees about the Millennial Generation within the library community.