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Message size constraints on discourse planning in synchronous computer-mediated communication

1998; Springer Science+Business Media; Volume: 30; Issue: 2 Linguagem: Inglês

10.3758/bf03200653

1532-5970

Claude G. Čech, Sherri Condon,

Team Dynamics and Performance

Three groups of 20 dyads planned the MTV Music Video Awards Show over computers. The groups varied in whether they could send 4-line, 10-line, or 18-line messages, in part to examine whether increased planning efficiency in computer-mediated communication reflects communication strategies associated with constraints on message size. The results demonstrate that increased efficiency is not a function of such design features as the maximum message that may be sent. However, the subjects in the 4-line condition sent shorter messages to one another, were less likely to engage in a strategy of making multiple suggestions that required a single assent, and were more likely to differ in the relative proportion of their contributions to the discourse. The subjects in the 10-line condition had shorter maximum messages (and proportionately more disfluencies) than did those in the 18-line condition, despite the finding that the maximum messages of the latter would have also fit within 10 lines. Thus, the results also support a claim that size of the text window may result in different discourse management strategies and may influence an initial discourse-planning stage.