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TQM Breeds Success at STMicroelectronics

2001; Wiley; Volume: 20; Issue: 4 Linguagem: Inglês

10.1002/npr.1105

1531-6653

Richard Pieranunzi,

Innovation and Knowledge Management

Abstract The semiconductor industry is one of the fastest changing and most competitive in the world. STMicroelectronics has successfully ridden those waves, and it largely credits its measureable success to a corporate TQM culture. Their TQM effort permeates every level of their functioning—even extending to the communities in which they operate. © 2001 by John Wiley & Sons, Inc.