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The ROI fieldbook: Strategies for implementing ROI in HR and training by Patti Pulliam Phillips, CPT, Jack J. Phillips, Ron Drew Stone, and Holly Burkett, CPT

2007; Wiley; Volume: 47; Issue: 1 Linguagem: Inglês

10.1002/pfi.178

1930-8272

Koa M. Morgan, John Duncan,

Healthcare Systems and Technology

Patti Pulliam Phillips, CPT, PhD, CEO of the ROI Institute, Inc., consults with U.S. and international organizations on implementing the ROI Methodology. Jack J. Phillips, PhD, a world-renowned expert on measurement and evaluation, developed the ROI Methodology; his expertise in measurement and evaluation comes from nearly 30 years of experience. Ron Drew Stone is an author, international consultant, and authority on improving and measuring performance improvement interventions. Holly Burkett, CPT, MA, SPHR, principal of Evaluation Works, has more than 20 years' experience assisting in the design and measurement of performance improvement initiatives. The ROI Fieldbook: Strategies for Implementing ROI in HR and Training (ISBN: 978-0-7506-7622-9) is published by Elsevier Butterworth-Heinemann (price: $44.95; paperback with a CD). This publisher may be reached online at http://www.elsevier.com.