A Step Beyond Univision Evaluations Using a Systems Model of Performance Improvement
2008; Wiley; Volume: 12; Issue: 3 Linguagem: Inglês
10.1111/j.1937-8327.1999.tb00141.x
ISSN1937-8327
AutoresCatherine M. Sleezer, Jiping Zhang, Deane B. Gradous, Craig Maile,
Tópico(s)Accounting and Organizational Management
ResumoThe article examines three views of performance improvement-scientific management, instructional design, and systems thinking, Each provides a unique view of performance improvement and specific roles for evaluation. Envisioning performance improvement from a single view may be insufficient for evaluating the performance improvement situations found in today's dynamic organisations. The articie provides an integrated definition of performance and a synthesis, model, the Systems Model of Performance.
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