Patient satisfaction and loyalty to the private hospitals in Sana'a, Yemen
2010; Oxford University Press; Volume: 22; Issue: 4 Linguagem: Inglês
10.1093/intqhc/mzq029
ISSN1464-3677
AutoresAli khudair Anbori, Sumera Ghani, Hematram Yadav, Aqil Mohammad Daher, Tin Tin Su,
Tópico(s)Organizational Leadership and Management Strategies
ResumoObjectiveTo evaluate patients' satisfaction and loyalty to private hospitals and to identify factors influencing patient loyalty.
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