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E-maintenance: review and conceptual framework

2008; Taylor & Francis; Volume: 19; Issue: 4 Linguagem: Inglês

10.1080/09537280802062571

1366-5871

Éric Levrat, Benoît Iung, Adolfo Crespo Márquez,

Software Reliability and Analysis Research

E-maintenance is an emerging concept generally defined as 'a maintenance management concept whereby assets are monitored and managed over the Internet'. Nevertheless a lot of complementary definitions exist in which are introduced the principles of collaboration, knowledge, intelligence, etc. There is no consensus and the number of references and work is huge1 1. This paper is based on a first e-maintenance overview developed in a survey entitled 'On the concept of e-maintenance. Review and current research' and accepted in the Reliability Engineering and System Safety journal (Muller et al. 2008b Muller, A, Crespo Marquez, A and Iung, B. 2008b. On the concept of e-maintenance. Review and current research. To be published in: Reliability Engineering and System Safety, 93: 1165–1187. [Crossref] , [Google Scholar]). without a unique repository to ensure consistency. Consequently the aim of this research and review note is to define more precisely the emerging concept of e-maintenance and then to propose and discuss a conceptual e-maintenance framework based on a Zachman framework. Such a framework can facilitate a widespread understanding of e-maintenance and provide useful guidance for supporting e-maintenance deployment through services, processes, organisation and infrastructure. It should serve as a reference for an inventory on all the work related to this topic.