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Relationship Banking: What Do We Know?

2000; Elsevier BV; Volume: 9; Issue: 1 Linguagem: Inglês

10.1006/jfin.2000.0282

1096-0473

Arnoud W. A. Boot,

Banking Systems and Strategies

This paper briefly reviews the contemporary literature on relationship banking. We start out with a discussion of the raison d'être of banks in the context of the financial intermediation literature. From there we discuss how relationship banking fits into the core economic services provided by banks and point at its costs and benefits. This leads to an examination of the interrelationship between the competitive environment and relationship banking as well as a discussion of the empirical evidence. Journal of Economic Literature Classification Numbers: G20, G21, L10.