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Is there an association between hospital accreditation and patient satisfaction with hospital care? A survey of 37 000 patients treated by 73 hospitals

2011; Oxford University Press; Volume: 23; Issue: 3 Linguagem: Inglês

10.1093/intqhc/mzr011

1464-3677

Cornelia Sack, André Scherag, P Lütkes, G. Wolfram, Karl‐Heinz Jöckel, Gerald Holtmann,

Medical Malpractice and Liability Issues

ObjectiveIn many countries hospitals are undergoing accreditation as mandatory or voluntary measures. It is believed that accreditation positively influence quality of care and patient satisfaction. This survey aims at assessing the relationship between patient satisfaction and accreditation status.