Producing Social Accountability? The Impact of Service Delivery Reforms
2007; Wiley; Volume: 38; Issue: 6 Linguagem: Inglês
10.1111/j.1759-5436.2007.tb00414.x
ISSN1759-5436
Autores Tópico(s)Taxation and Compliance Studies
ResumoIDS BulletinVolume 38, Issue 6 p. 10-17 Producing Social Accountability? The Impact of Service Delivery Reforms Anuradha Joshi, Anuradha JoshiSearch for more papers by this author Anuradha Joshi, Anuradha JoshiSearch for more papers by this author First published: 02 February 2009 https://doi.org/10.1111/j.1759-5436.2007.tb00414.xCitations: 6AboutPDF ToolsExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onEmailFacebookTwitterLinkedInRedditWechat References Ackerman, John (2005) Social Accountability in the Public Sector, A Conceptual Discussion, Social Development Paper 82, Washington DC: World Bank. Google Scholar Arroyo, Dennis (2004) Stocktaking of Social Accountability Initiatives in the Asia and Pacific Region, World Bank Institute Working Papers, Washington DC: World Bank. Google Scholar Batley, Richard (2004) 'The Politics of Service Delivery Reform', Development and Change 35.1: 31–56. 10.1111/j.1467-7660.2004.00341.x Web of Science®Google Scholar Caseley, Jonathan (2003) Blocked Drains and Open Minds: Multiple Accountability Relationships and Improved Service Delivery Performance in an Indian City, IDS Working Paper 211, Brighton: IDS. Web of Science®Google Scholar Cornwall, Andrea and Schattan, Coelho Vera (2006) Spaces for Change? The Politics of Participation in New Democratic Arenas, London: Zed Books. Google Scholar Fox, Jonathan (1992) The Politics of Food in Mexico, Ithaca: Cornell University Press. Google Scholar Fung, A. and Wright, E.O. (2003) Deepening Democracy: Institutional Innovation in Empowered Participatory Governance, London: Verso. Google Scholar GHK (2005) ' Tackling Social Exclusion in Health and Education in Asia', mimeo. Google Scholar Goetz, Anne Marie and Jenkins, Rob (2004) Reinventing Accountability: Making Democracy Work for the Poor, London: Palgrave Macmillan. 10.1057/9780230500143 Web of Science®Google Scholar Gurza, Lavalle Adrián; Acharya, Arnab and Houtzager, Peter P. (2005) 'Beyond Comparative Anecdotalism: Lesson on Civil Society and Participation from São Paulo, Brazil', World Development 33.6: 951–64. Google Scholar Hood, Christopher (1991) 'A Public Management for All Seasons', Public Administration 69.1: 3–19. 10.1111/j.1467-9299.1991.tb00779.x Web of Science®Google Scholar Houtzager, Peter P. (2003) ' Introduction: From Polycentrism to the Polity', in Peter P. Houtzager and Mick Moore (eds), Changing Paths: The New Politics of Inclusion, Michigan: University of Michigan Press. Google Scholar Joshi, Anuradha (1999) Progressive Bureaucracy: An Oxymoron? The Case of Joint Forest Management in India, Rural Development Forestry Network Paper 24a, London: Overseas Development Institute (ODI). Google Scholar Keefer, Philip and Khemani, Stuti (2003) The Political Economy of Social Service Provision, Background Paper for the WDR 2004, Washington DC: World Bank. Google Scholar Krishna, Aniruddh (2007) ' The Conundrum of Services: Why Services are Crucial for Making Service Provision Better', in Shantayanan Devarajan and Ingrid Widlund (eds), The Politics of Service Delivery in Democracies. Better Access for the Poor, Stockholm: EDGI Secretariat. Google Scholar Mahoney, James (2000) 'Path Dependence in Historical Sociology', Theory and Society 29.4: 507–48. 10.1023/A:1007113830879 Web of Science®Google Scholar Malena, Carmen; Forster, Reiner and Singh, Janmejay (2004) Social Accountability: An Introduction to the Concept and Emerging Practice, Social Development Paper 76, Washington DC: World Bank. Google Scholar Mallick, Badal (2006) ' Citizen Voice and Client Power: How to Build Effective and Sustainable Accountability in Urban Services', mimeo, Water and Sanitation Programme, New Delhi: World Bank-UNDP. Google Scholar Manning, Nick (2001) 'The Legacy of the New Public Management in Developing Countries', International Review of Administrative Sciences 67.2: 297–312. 10.1177/0020852301672009 Web of Science®Google Scholar McCann, M.W. (1998) ' How Does Law Matter for Social Movements?', in B.G. Garth and A. Sarat (eds), How Does Law Matter?, Evanston, Illinois: Northwestern University Press. Google Scholar O'Donnell, Guillermo (2006) ' Notes on Various Accountabilities and Their Interrelations', in Enrique Peruzzotti and Catalina Smulovitz (eds), Enforcing the Rule of Law: Social Accountability in the New Latin American Democracies, Pittsburgh: University of Pittsburgh Press. Google Scholar Peruzzotti, Enrique and Smulovitz, Catalina (2006) ' Social Accountability: An Introduction', in Enrique Peruzzotti and Catalina Smulovitz (eds), Enforcing the Rule of Law: Social Accountability in the New Latin American Democracies, Pittsburgh: University of Pittsburgh Press. Google Scholar Polidano, Charles (2001) 'Why Civil Service Reforms Fail', Public Management Review 3.3: 345–61. 10.1080/14616670110050039 Google Scholar PRAJA (2000) Citizen Satisfaction Survey 2000. Executive Summary, Mumbai: PRAJA. Google Scholar Przeworski, Adam (2006) ' Social Accountability in Latin America and Beyond', in Enrique Peruzzotti and Catalina Smulovitz (eds), Enforcing the Rule of Law: Social Accountability in the New Latin American Democracies, Pittsburgh: University of Pittsburgh Press. Google Scholar Skocpol, Theda (1992) Protecting Soldiers and Mothers, Cambridge, MA: Harvard University Press. 10.4159/9780674043725 Google Scholar Smulovitz, Catalina and Peruzzotti, Enrique (2000) 'Societal Accountability in Latin America', Journal of Democracy 11.4: 147–58. 10.1353/jod.2000.0087 Web of Science®Google Scholar Standing, Hilary (2004) Understanding the 'Demand Side' in Service Delivery, Issues Paper, London: DFID Health Systems Resource Centre. Google Scholar Tendler, Judith (1997) Good Government in the Tropics, Baltimore: Johns Hopkins University Press. Google Scholar Watson, Gabrielle (1996) Good Sewers Cheap? Agency-Customer Interactions in Low Cost Urban Sanitation in Brazil, Washington DC: World Bank. Google Scholar World Bank (2003) World Development Report 2004: Making Services Work for Poor People, Washington DC: World Bank. 10.1596/0-8213-5468-X Google Scholar Citing Literature Volume38, Issue6December 2007Pages 10-17 ReferencesRelatedInformation
Referência(s)