From “Need to Know” to “Need to Share”: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks
2009; Wiley; Volume: 69; Issue: 3 Linguagem: Inglês
10.1111/j.1540-6210.2009.01987_2.x
ISSN1540-6210
AutoresSharon S. Dawes, Anthony M. Cresswell, Theresa A. Pardo,
Tópico(s)Information Systems Theories and Implementation
ResumoPublic Administration ReviewVolume 69, Issue 3 p. 392-402 From "Need to Know" to "Need to Share": Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks Sharon S. Dawes, Corresponding Author Sharon S. Dawes University at Albany, State University of New York Sharon S. Dawes is a senior fellow at the Center for Technology in Government, professor emerita of public administration and policy, and affiliate faculty member in informatics at the University at Albany, State University of New York. As founding director from 1993 to 2007, sheled the Center for Technology in Government to international prominence in applied digital government research. A fellow of the National Academy of Public Administration, she was elected the first president of the Digital Government Society of North America in 2006. She serves on advisory committees for the U.S. National Science Foundation, the National Archives and Records Administration, and the United Nations University. Her main research interests are government information strategy and management, international research collaboration, and cross-boundary information sharing and integration.E-mail:[email protected] Anthony M. Cresswell is interim director of the Center for Technology in Government at the University at Albany, where he leads the center's work in IT research and innovation projects. He serves on the faculties of informatics and educational administration and policy studies. His research focuses on information in management and organizational action, and he has applied this knowledge in state and federal IT projects in the United States and internationally. Previously, he served on the faculties of Northwestern and Carnegie-Mellon universities, and as an advisor in the Office of Management and Budget.E-mail:[email protected] Theresa A. Pardo is the deputy director of the Center for Technology in Government, a research associate professor of public administration and policy, and an affiliate faculty member of the informatics program at the University at Albany. Her research, funded by organizations such as the U.S. National Science Foundation, the U.S. Department of Justice, and the Library of Congress, covers a range of topics related to IT innovation in government, including cross-boundary information sharing, trust and knowledge sharing, and preservation of government records in digital form. She serves on a number of advisory and editorial boards including the Digital Government Society of North America, the Data Center for Applied Research in Social Sciences at the Centro de Investigacion y Docencia Economicas in Mexico, and Government Information Quarterly. She was recently appointed as a senior advisor to the Informatization Research Institution, State Information Center, China.E-mail:[email protected]Search for more papers by this authorAnthony M. Cresswell, Corresponding Author Anthony M. Cresswell University at Albany, State University of New York Sharon S. Dawes is a senior fellow at the Center for Technology in Government, professor emerita of public administration and policy, and affiliate faculty member in informatics at the University at Albany, State University of New York. As founding director from 1993 to 2007, sheled the Center for Technology in Government to international prominence in applied digital government research. A fellow of the National Academy of Public Administration, she was elected the first president of the Digital Government Society of North America in 2006. She serves on advisory committees for the U.S. National Science Foundation, the National Archives and Records Administration, and the United Nations University. Her main research interests are government information strategy and management, international research collaboration, and cross-boundary information sharing and integration.E-mail:[email protected] Anthony M. Cresswell is interim director of the Center for Technology in Government at the University at Albany, where he leads the center's work in IT research and innovation projects. He serves on the faculties of informatics and educational administration and policy studies. His research focuses on information in management and organizational action, and he has applied this knowledge in state and federal IT projects in the United States and internationally. Previously, he served on the faculties of Northwestern and Carnegie-Mellon universities, and as an advisor in the Office of Management and Budget.E-mail:[email protected] Theresa A. Pardo is the deputy director of the Center for Technology in Government, a research associate professor of public administration and policy, and an affiliate faculty member of the informatics program at the University at Albany. Her research, funded by organizations such as the U.S. National Science Foundation, the U.S. Department of Justice, and the Library of Congress, covers a range of topics related to IT innovation in government, including cross-boundary information sharing, trust and knowledge sharing, and preservation of government records in digital form. She serves on a number of advisory and editorial boards including the Digital Government Society of North America, the Data Center for Applied Research in Social Sciences at the Centro de Investigacion y Docencia Economicas in Mexico, and Government Information Quarterly. She was recently appointed as a senior advisor to the Informatization Research Institution, State Information Center, China.E-mail:[email protected]Search for more papers by this authorTheresa A. Pardo, Corresponding Author Theresa A. Pardo University at Albany, State University of New York Sharon S. Dawes is a senior fellow at the Center for Technology in Government, professor emerita of public administration and policy, and affiliate faculty member in informatics at the University at Albany, State University of New York. As founding director from 1993 to 2007, sheled the Center for Technology in Government to international prominence in applied digital government research. A fellow of the National Academy of Public Administration, she was elected the first president of the Digital Government Society of North America in 2006. She serves on advisory committees for the U.S. National Science Foundation, the National Archives and Records Administration, and the United Nations University. Her main research interests are government information strategy and management, international research collaboration, and cross-boundary information sharing and integration.E-mail:[email protected] Anthony M. Cresswell is interim director of the Center for Technology in Government at the University at Albany, where he leads the center's work in IT research and innovation projects. He serves on the faculties of informatics and educational administration and policy studies. His research focuses on information in management and organizational action, and he has applied this knowledge in state and federal IT projects in the United States and internationally. Previously, he served on the faculties of Northwestern and Carnegie-Mellon universities, and as an advisor in the Office of Management and Budget.E-mail:[email protected] Theresa A. Pardo is the deputy director of the Center for Technology in Government, a research associate professor of public administration and policy, and an affiliate faculty member of the informatics program at the University at Albany. Her research, funded by organizations such as the U.S. National Science Foundation, the U.S. Department of Justice, and the Library of Congress, covers a range of topics related to IT innovation in government, including cross-boundary information sharing, trust and knowledge sharing, and preservation of government records in digital form. She serves on a number of advisory and editorial boards including the Digital Government Society of North America, the Data Center for Applied Research in Social Sciences at the Centro de Investigacion y Docencia Economicas in Mexico, and Government Information Quarterly. She was recently appointed as a senior advisor to the Informatization Research Institution, State Information Center, China.E-mail:[email protected]Search for more papers by this author Sharon S. Dawes, Corresponding Author Sharon S. Dawes University at Albany, State University of New York Sharon S. Dawes is a senior fellow at the Center for Technology in Government, professor emerita of public administration and policy, and affiliate faculty member in informatics at the University at Albany, State University of New York. As founding director from 1993 to 2007, sheled the Center for Technology in Government to international prominence in applied digital government research. A fellow of the National Academy of Public Administration, she was elected the first president of the Digital Government Society of North America in 2006. She serves on advisory committees for the U.S. National Science Foundation, the National Archives and Records Administration, and the United Nations University. Her main research interests are government information strategy and management, international research collaboration, and cross-boundary information sharing and integration.E-mail:[email protected] Anthony M. Cresswell is interim director of the Center for Technology in Government at the University at Albany, where he leads the center's work in IT research and innovation projects. He serves on the faculties of informatics and educational administration and policy studies. His research focuses on information in management and organizational action, and he has applied this knowledge in state and federal IT projects in the United States and internationally. Previously, he served on the faculties of Northwestern and Carnegie-Mellon universities, and as an advisor in the Office of Management and Budget.E-mail:[email protected] Theresa A. Pardo is the deputy director of the Center for Technology in Government, a research associate professor of public administration and policy, and an affiliate faculty member of the informatics program at the University at Albany. Her research, funded by organizations such as the U.S. National Science Foundation, the U.S. Department of Justice, and the Library of Congress, covers a range of topics related to IT innovation in government, including cross-boundary information sharing, trust and knowledge sharing, and preservation of government records in digital form. She serves on a number of advisory and editorial boards including the Digital Government Society of North America, the Data Center for Applied Research in Social Sciences at the Centro de Investigacion y Docencia Economicas in Mexico, and Government Information Quarterly. She was recently appointed as a senior advisor to the Informatization Research Institution, State Information Center, China.E-mail:[email protected]Search for more papers by this authorAnthony M. Cresswell, Corresponding Author Anthony M. Cresswell University at Albany, State University of New York Sharon S. Dawes is a senior fellow at the Center for Technology in Government, professor emerita of public administration and policy, and affiliate faculty member in informatics at the University at Albany, State University of New York. As founding director from 1993 to 2007, sheled the Center for Technology in Government to international prominence in applied digital government research. A fellow of the National Academy of Public Administration, she was elected the first president of the Digital Government Society of North America in 2006. She serves on advisory committees for the U.S. National Science Foundation, the National Archives and Records Administration, and the United Nations University. Her main research interests are government information strategy and management, international research collaboration, and cross-boundary information sharing and integration.E-mail:[email protected] Anthony M. Cresswell is interim director of the Center for Technology in Government at the University at Albany, where he leads the center's work in IT research and innovation projects. He serves on the faculties of informatics and educational administration and policy studies. His research focuses on information in management and organizational action, and he has applied this knowledge in state and federal IT projects in the United States and internationally. Previously, he served on the faculties of Northwestern and Carnegie-Mellon universities, and as an advisor in the Office of Management and Budget.E-mail:[email protected] Theresa A. Pardo is the deputy director of the Center for Technology in Government, a research associate professor of public administration and policy, and an affiliate faculty member of the informatics program at the University at Albany. Her research, funded by organizations such as the U.S. National Science Foundation, the U.S. Department of Justice, and the Library of Congress, covers a range of topics related to IT innovation in government, including cross-boundary information sharing, trust and knowledge sharing, and preservation of government records in digital form. She serves on a number of advisory and editorial boards including the Digital Government Society of North America, the Data Center for Applied Research in Social Sciences at the Centro de Investigacion y Docencia Economicas in Mexico, and Government Information Quarterly. She was recently appointed as a senior advisor to the Informatization Research Institution, State Information Center, China.E-mail:[email protected]Search for more papers by this authorTheresa A. Pardo, Corresponding Author Theresa A. Pardo University at Albany, State University of New York Sharon S. Dawes is a senior fellow at the Center for Technology in Government, professor emerita of public administration and policy, and affiliate faculty member in informatics at the University at Albany, State University of New York. As founding director from 1993 to 2007, sheled the Center for Technology in Government to international prominence in applied digital government research. A fellow of the National Academy of Public Administration, she was elected the first president of the Digital Government Society of North America in 2006. She serves on advisory committees for the U.S. National Science Foundation, the National Archives and Records Administration, and the United Nations University. Her main research interests are government information strategy and management, international research collaboration, and cross-boundary information sharing and integration.E-mail:[email protected] Anthony M. Cresswell is interim director of the Center for Technology in Government at the University at Albany, where he leads the center's work in IT research and innovation projects. He serves on the faculties of informatics and educational administration and policy studies. His research focuses on information in management and organizational action, and he has applied this knowledge in state and federal IT projects in the United States and internationally. Previously, he served on the faculties of Northwestern and Carnegie-Mellon universities, and as an advisor in the Office of Management and Budget.E-mail:[email protected] Theresa A. Pardo is the deputy director of the Center for Technology in Government, a research associate professor of public administration and policy, and an affiliate faculty member of the informatics program at the University at Albany. Her research, funded by organizations such as the U.S. National Science Foundation, the U.S. Department of Justice, and the Library of Congress, covers a range of topics related to IT innovation in government, including cross-boundary information sharing, trust and knowledge sharing, and preservation of government records in digital form. She serves on a number of advisory and editorial boards including the Digital Government Society of North America, the Data Center for Applied Research in Social Sciences at the Centro de Investigacion y Docencia Economicas in Mexico, and Government Information Quarterly. She was recently appointed as a senior advisor to the Informatization Research Institution, State Information Center, China.E-mail:[email protected]Search for more papers by this author First published: 15 April 2009 https://doi.org/10.1111/j.1540-6210.2009.01987_2.xCitations: 228Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL References Brown, John, and Paul Duguid. 2001. Knowledge and Organization: A Social-Practice Perspective. Organization Science 12(2): 198– 213. Bryson, John M. 2004. What to Do When Stakeholders Matter. Public Management Review 6(1): 21– 53. 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