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A Strategy for Identifying, Classifying and Prioritizing Improvement and Innovation Actions: A CMMI Level 5 and Six Sigma Approach

2008; Institute of Electrical and Electronics Engineers; Linguagem: Inglês

10.1109/aswec.2008.4483198

2377-5408

Fca. M Gon, Carla Bezerra, Arnaldo Dias Belchior, Ciro Carneiro Coelho, Carlo Giovano S. Pires,

Quality and Supply Management

To achieve the highest CMMI maturity level, an organization needs to identify problems, improvement opportunities and innovation and to perform actions to solve the problems and implement the innovations and improvements. Six Sigma is a methodology that supports CMMI through a systematic method for problem analysis and process improvement. In this context, this work presents a strategy for identifying, prioritizing and classifying improvement and innovation actions using Six Sigma in compliance withCMMI level 5. It also presents a practical example of the proposed approach.