Assessment of an adolescent outpatient care service
2013; Volume: 23; Issue: 3 Linguagem: Inglês
10.5935/2238-3182.20130046
ISSN2238-3182
AutoresFlávia Antunes Caldeira Silva e Calaça, João Felício Rodrigues Neto, Lucas Ferreira Bicalho, Isabela Lima Oliveira,
Tópico(s)Youth, Drugs, and Violence
ResumoObjective: to assess and describe the quality of a health care service for adolescents. Method: data were obtained based on the questionnaire “Complexity Estimate and Efficiency Conditions of Ambulatory Service for Adolescents” validated and issued by Pan American Health Organization. Results: the physical structure is adequate, service dynamics reflect difficulties inherent to public services in general, and lack of knowledge and of material resources, both basic and technological, was observed, as well as insufficiently trained multi professional teams. Conclusion: demands observed in the care of adolescents and which are the goal of good quality integral attention reflect the necessity of new plans for professional action and of improvements in working conditions for professionals, so as not miss opportunities for saving lives.
Referência(s)