Inclusion and Diversity in Work Groups: A Review and Model for Future Research
2010; SAGE Publishing; Volume: 37; Issue: 4 Linguagem: Inglês
10.1177/0149206310385943
ISSN1557-1211
AutoresLynn M. Shore, Amy E. Randel, Beth G. Chung, Michelle A. Dean, Karen Holcombe Ehrhart, Gangaram Singh,
Tópico(s)Environmental Sustainability in Business
ResumoA great deal of research has focused on work group diversity, but management scholars have only recently focused on inclusion. As a result, the inclusion literature is still under development, with limited agreement on the conceptual underpinnings of this construct. In this article, the authors first use Brewer’s optimal distinctiveness theory to develop a definition of employee inclusion in the work group as involving the satisfaction of the needs of both belongingness and uniqueness. Building on their definition, the authors then present a framework of inclusion. Their framework is subsequently used as a basis for reviewing the inclusion and diversity literature. Potential contextual factors and outcomes associated with inclusion are suggested in order to guide future research.
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