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Breaking the rules: understanding non-compliance with policies and guidelines

2011; BMJ; Volume: 343; Issue: sep13 3 Linguagem: Inglês

10.1136/bmj.d5283

0959-8138

Jane Carthey, S.P. Walker, Vashist Deelchand, Charles Vincent, W. H. Griffiths,

Patient Safety and Medication Errors

Healthcare organisations use policies and guidelines to standardise and clarify care and improve efficiency, productivity, and safety. But Jane Carthey and colleagues are concerned that their burgeoning number makes it impossible to distinguish the essential from the irrelevant and is affecting compliance