The Politics of Gender in the NHS: Impression Management and ‘Getting Things Done’
2007; Wiley; Volume: 14; Issue: 3 Linguagem: Inglês
10.1111/j.1468-0432.2007.00343.x
ISSN1468-0432
Autores Tópico(s)Emotional Labor in Professions
ResumoThis article is concerned with gendered differences in managerial repertoires in the National Health Service. Interviews carried out with senior NHS managers across several geographical areas suggest that, from an impression management perspective, where they are able to occupy senior management positions, a different management style begins to emerge amongst women, with a separation between their ‘front‐stage, ‘backstage’ and ‘outside’ stage activities. Women managers appeared to acknowledge that they could not behave front stage in the same way with doctors as they often did in their outside stage encounters with them, but that the additional strategies they utilized whilst outside stage were key elements to their repertoire for getting things done. This view of management is contrasted with a very different one exhibited by male managers. The implications of the analysis are explored in the article's conclusion.
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