Artigo Acesso aberto

Servicios innovadores en las bibliotecas públicas de Colombia. Resultados de un estudio Delphi

2015; Ediciones Profesionales de la Informacion SL; Volume: 24; Issue: 6 Linguagem: Inglês

10.3145/epi.2015.nov.09

ISSN

1699-2407

Autores

Arley Soto, Sandra Suescún,

Tópico(s)

Web and Library Services

Resumo

A Delphi study was performed to identify trends about innovative services in Colombian public libraries. An expert panel participated in three rounds with on-line questionnaires. Four trends were found: stronger community relationships; coexistence of books, technology and users; spaces for creativity, communication, collaborative work and networking. The study concluded that innovation at a public library is the capability to adapt services within its context and constantly engage in the necessary reflection and action about the methods, results and impact of its services.

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